Software Engineering Manager, Apple Services Engineering

About the role

As an Engineering Manager on the ASE Commerce - Accounts team, you'll lead the evolution of Apple's commerce ecosystem in an increasingly competitive landscape. You'll build and guide a team that develops services and application components shared across applications, supporting massive scale while maintaining the highest standards of reliability and security. You'll contribute to the architecture, design, and implementation of top-level user-visible features, with an emphasis on identifying reusable components across different scenarios and domains. Partnering with diverse cross-functional teams from across Apple, you'll tackle the stimulating challenges of building systems exposed to hundreds of millions of transacting users worldwide. If you want to make a difference and thrive in a fast-paced, rewarding environment where the best engineers collaborate to deliver fantastic products and features to our customers, this is the opportunity for you.

Responsibilities

• Manage, mentor, and grow a team of software engineers - investing in their development, setting clear expectations, and providing consistent, honest feedback
• Participate actively in design reviews, technical trade-off discussions, and code quality standards to maintain a high engineering bar
• Foster a strong engineering culture that values technical excellence, collaboration, accountability, and continuous improvement.
• Drive delivery accountability - owning execution against commitments
• Work closely with recruiting to attract and retain top-tier engineering talent and build a diverse, inclusive team.
• Remove blockers and create conditions for the team to do their best work
• Manage team health, resolve interpersonal issues, and sustain a collaborative working environment
• Communicate team progress and needs to leadership and cross-functional stakeholders
• Support headcount planning and team growth
• Collaborate with partner teams and cross-functional partners

Requirements

• Experience leading large cross functional projects
• Familiarity with CI/CD pipelines and DevOps practices
• Familiarity with Agile and Sprint Planning techniques
• Expertise with NoSQL data stores like Solr, Elastic Search, Redis, Memcached, Cassandra, Voldemort, etc.
• Experience with monitoring, observability, and debugging production systems
• Comfortable splitting time between hands-on coding and team leadership responsibilities
• Experience mentoring and coaching engineers, with a focus on technical growth and code quality
• Interest in growing engineering talent through 1:1s, career development conversations, and feedback
• Demonstrated ability to provide constructive code reviews and technical guidance to team members
• Ability to jump into debugging sessions and help unblock team members
• Comfortable taking ownership and providing technical direction, especially when requirements are ambiguous
• Strong object-oriented design skills with experience building maintainable, extensible systems
• Experience with distributed systems and microservices architecture
• Proven experience designing and implementing highly scalable, secure RESTful web services
• Hands-on engineering skills with ability to write clean, well-documented, production-ready code
• Experience building reusable components, frameworks, or libraries that provide leverage across teams
• Experience with relational databases and ORM frameworks (Hibernate, JPA, etc.)
• Strong testing practices including unit and integration testing (JUnit, Mockito, etc.)
• Experience working in and navigating large, complex codebases
• Strong written and verbal communication skills, able to explain complex technical concepts to diverse audiences
• Sound technical judgment with ability to make pragmatic engineering decisions
• BS in Computer Science, Software Engineering or related technical fields
• Pay & Benefits
• Apple employees also have the opportunity

Additional Information

The Apple Services Engineering Commerce - Accounts team powers the commerce platform behind all of Apple's services including Apple Music, Apple TV, iCloud+, and subscriptions sold through the App Store. With over a billion active subscriptions driving Apple's services growth and revenue, we're dedicated to delivering best-in-class commerce experiences while creating a robust platform for our services and developers to monetize their businesses. Our Commerce team provides the transactional engine for the App Store, iTunes Music Store, Apple Music, iBook Store, Apple TV+, and more-operating the highest volume digital content store in the world, serving billions of transactions daily across more than 155 countries.

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