Sr. SaaS Solutions Architect

About the role

We're looking for a hands-on technical leader who can strategically evaluate, architect, and build SaaS solutions. You'll be the critical decision-maker between building custom capabilities and integrating third-party platforms, while having the technical depth to implement either path. This role combines strategic thinking, vendor evaluation, hands-on development, and technical leadership. Impact : Your decisions will shape our technology stack, influence $X M+ in annual technology spend, and directly impact our ability to scale and compete.

Responsibilities

• Strategic Assessment (40%)
• Build vs Buy Evaluation
• Lead technical evaluation of SaaS vendors against business requirements
• Conduct proof-of-concept implementations with vendor platforms
• Assess vendor architecture, security posture, API capabilities, and scalability
• Build detailed TCO models comparing build vs buy scenarios
• Present recommendations to engineering and business leadership with clear trade-off analysis
• TECHNOLOGY STRATEGY
• Define evaluation frameworks and decision criteria for SaaS adoption
• Maintain architecture principles and standards for third-party integrations
• Monitor emerging SaaS trends and identify optimization opportunities
• Evaluate vendor lock-in risks and plan mitigation strategies
• Conduct quarterly reviews of existing SaaS portfolio for optimization
• Hands-On Development (40%)
• Building Custom Solutions
• Design and implement SaaS features when build decisions are made
• Develop integrations between internal systems and third-party platforms
• Build abstractions and middleware to prevent vendor lock-in
• Create internal tools and automation for SaaS management
• Implement authentication, authorization, and data synchronization layers
• Technical Leadership
• Write production-quality code across the stack
• Lead architecture reviews and design discussions
• Mentor engineers on integration patterns and best practices
• Establish coding standards for SaaS integrations
• Drive technical excellence through code reviews and pairing
• Vendor Management & Integration (20%)
• Serve as primary technical contact with SaaS vendors
• Negotiate technical requirements and SLAs with vendors
• Review and approve vendor security and compliance documentation
• Lead vendor technical escalations and incident response
• Build relationships with vendor engineering teams for partnership opportunities
• Required Qualifications
• Software Development
• 8+ years of hands-on software engineering experience
• Expert-level proficiency in at least one language: Python, Go, Java, or Node.js
• Strong full-stack capabilities (both backend and frontend)
• Production experience with cloud platforms (AWS, GCP, or Azure)
• Deep understanding of API design (REST, GraphQL, webhooks)
• SaaS & Integration
• Extensive experience integrating with enterprise SaaS platforms (Salesforce,Workday, ServiceNow, etc.)
• Hands-on with authentication protocols: OAuth 2.0, SAML, OIDC
• Experience with iPaaS platforms: Zapier, Workato, MuleSoft, or similar
• Understanding of multi-tenancy, data isolation, and SaaS architecture patterns
• Familiarity with API gateways, rate limiting, and webhook architectures
• Infrastructure & DevOps
• Experience with containerization (Docker) and orchestration (Kubernetes)
• Infrastructure as Code (Terraform, CloudFormation, or Pulumi)
• CI/CD pipelines and automated testing
• Observability tools (DataDog, New Relic, Grafana, or similar)
• Data & Security
• Database design (SQL and NoSQL)
• Data modeling and ETL/ELT patterns
• Security best practices: encryption, key management, secrets handling
• Understanding of compliance frameworks (SOC 2, GDPR, HIPAA)
• Strategic & Business Skills
• Proven track record of making successful build vs buy decisions
• Experience conducting vendor evaluations and technical due diligence
• Ability to build financial models (TCO, ROI analysis)
• Strong written and verbal communication skills for executive audiences
• Experience translating business requirements into technical solutions
• Leadership & Collaboration
• Ability to influence without authority across engineering and business teams
• Experience mentoring and growing engineering talent
• Track record of driving consensus in ambiguous situations
• Comfortable presenting to C-level stakeholders

Requirements

• Experience in a hypergrowth startup or scaling environment (10 → 500+ employees)
• Built or contributed to a SaaS product as engineer #1-10
• Prior experience as a technical founder or architect role
• Open source contributions or technical blog/speaking experience
• Familiarity with contract negotiation and procurement processes
• Experience with FinOps and cloud cost optimization
• Knowledge of integration security standards (OWASP API Security)
• #LI-DD1
• #LI-Hybrid
• The base salary range represents the low and high end of the anticipated salary range for this position based at our New York City headquarters. The actual base salary offered for this position will dep

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