Store Manager

About the role

🛍️ Role Overview As Store Manager, you will be responsible for managing daily store operations and delivering a premium customer experience in the investment precious metals space. You will handle: Sales of investment gold & silver coins Buyback transactions (gold/silver valuation & pricing) Customer relationship management Store operations (inventory, display, compliance) Independent store management (no team supervision required) 🎯 Key Responsibilities Promote and sell investment gold & silver coins to walk-in and repeat customers Conduct buyback transactions and explain product value to clients Build and maintain strong customer relationships and membership base Manage daily store operations including inventory, stock control, and merchandising Ensure compliance with company procedures and transaction accuracy Participate in exhibitions, events, and client engagement activities when required 👤 Requirements Experience in luxury retail / jewellery / gold / bullion sales preferred Strong communication and customer service skills Able to work independently and manage store operations Comfortable with sales targets and commission-based structure Fluent in English and Mandarin (To liaise with mandarin speaking clients) Michael Goh R25140366

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