Bachelor Thesis Automated Creation of Knowledge Articles & Video Tutorials from Support Tickets using AI in Mobile Hydraulics

About the role

During your Thesis you will comprehensively design and analyze the automated extraction and processing of knowledge from JSM tickets. Furthermore you will develop a redesigned, dynamic knowledge template for the BODAS community, suitable for both text and video content. In Addition you will create a functional prototype (bot or script) demonstrating the process from data extraction to populating the knowledge template. You will investigate the feasibility of connecting to platforms like Synthesia for the automated creation of video tutorials and, if applicable, implement this as a prototype. Lastly you will write your bachelor's thesis, in which you will describe the methodology, results, and the developed concept in detail. Education: Bachelor studies in the field of Computer science, Business Informatics, Software Engineering, Data Science, or comparable Experience and Knowledge: first practical experience in a programming language such as Python; familiarity with APIs (e.g., REST); basic understanding of Artificial Intelligence, Machine Learning, and ideally Natural Language Processing (NLP); interest in analyzing and optimizing technical processes; initial experience with tools such as Jira is a plus Personality and Working Practice: you work independently and in a structured manner, are highly motivated to learn about new topics, and find creative and pragmatic solutions to complex tasks; you find it easy to approach problems analytically and are enthusiastic about innovative technologies to help shape the future of automation; you are communicative and enjoy working in a team to exchange ideas and achieve goals together Work Routine: office attendance required Languages: fluent in German and English Start: according to prior agreement Duration: 6 months Requirement for this thesis is the enrollment at university. Please attach your CV, transcript of records, examination regulations and if indicated a valid work and residence permit. Diversity and inclusion are not just trends for us but are firmly anchored in our corporate culture. Therefore, we welcome all applications, regardless of gender, age, disability, religion, ethnic origin or sexual identity. Need further information about the job? Steffen Klein (Functional Department) +49 172 8276644 Frank Ellenrieder (Functional Department) +49 162 2638776 You can also find more information about us at www.boschrexroth.de/karriere and on our social media channels, for example Instagram. Move with us. Win together. #LI-DNI

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