Housekeeping Executive
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Supervise, train, and develop housekeeping staff to ensure consistent service excellence and adherence to company policies Respond promptly and empathetically to staff concerns and guest inquiries, resolving issues efficiently Conduct thorough inspections of guest rooms to ensure they are hygienically clean, safe, and equipped with quality amenities Develop and implement preventive maintenance schedules to minimize room downtime and coordinate room turnover priorities Oversee mini bar management, inventory accuracy, and report irregularities, damages, and lost-and-found items to management Establish and maintain detailed cleaning schedules for all public areas, ensuring consistent adherence to standards Coordinate with the engineering department on maintenance issues and verify that all equipment and cleaning supplies are adequately stocked Maintain inventory control of linen and uniforms through regular stock checks and monitor quality and condition, replacing worn items as needed Proven expertise in staff scheduling, resource allocation, and team supervision Strong inventory management and stock control capabilities Strong organizational and time management skills Proficiency in documentation, record-keeping, and data analysis Problem-solving and decision-making abilities Leadership skills with the ability to motivate and inspire teams Proven track record of supervising and managing housekeeping teams Experience coordinating with maintenance and engineering departments Demonstrated success in maintaining high cleanliness and hygiene standards Experience with guest-facing service and complaint resolution
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Company Intel
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