Customer Experience Protection Review Product Management
External
Allstate · RemotePrepare for this interview
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Responsibilities
- Writes specs/stories for major products with little-no errors, Delivers major products with little-no bugs on time, Achieves successful product delivery outcomes consistently
- Can shift PO capabilities between products
- Describe value add (KPIs)
- Uses basic story writing, bugs, roadmap mgmt. tools, Uses basic analytics, Constructs prototypes successfully
- Leads and facilitates business area processes, Proactively solves potential problems with other product teams, Effectively influences the priorities of other squads/functions
- Writes thought leadership emails, Communicates clearly in group meetings, Writes and gives presentations to enterprise
- Structures strategic conversations, Drives Business Area Strategy, is the Go/to Expert for Product & Business Area
- Ability to manage and mentor associate PM's, Manage more associate PMs successfully
- Generates high value from User Science tools that strongly influences product direction, Able to empathize successfully with different user types to reach successful product conclusions
- Leads in-person or remote interviews without bias to collect use cases, Uses remote usability resting successfully
Requirements
- 5 or more years of experience (Preferred)
- Supervisory Responsibilities
- This job does not have supervisory duties.
- Agile Methodology, Communication, Continual Improvement Process, Customer Centricity, Presentations, Process Improvements, Product Business Development, Product Direction, Product Management, Product Strategies, Stakeholder Relationship Management, Strategic Collaborations
Benefits
Additional Information
At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Customer Experience Protection Review Lead Consultant is responsible for leading 'day to day', 'sprint to sprint', 'release to release', 'Product to Product', 'Portfolio' and 'Strategy' level activities related to building data products and/or software products/services. The role works with large agile team to represent the customer in defining requirements within agile ceremonies. The Product Manager must understand the product/service vision by managing and prioritizing the product backlog. The product Manager has the ability to manage and mentor junior Product Managers.
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