Manager, Solutions Configuration

Responsibilities

• Manage and mentor a team of direct reports, supporting execution, prioritization, and professional development
• Gather and translate client technical requirements into scalable platform configurations for new implementations
• Test and validate new or enhanced functionality to support custom client requirements
• Define test scenarios and success criteria for platform configurations
• Configure platform requirements in alignment with project timelines and client expectations
• Troubleshoot and resolve technical issues during testing and post-implementation
• Serve as a technical SME for client-facing teams, supporting configuration questions and occasional client interactions
• Partner with Product, Engineering, and Design to improve and scale internal configuration management tools

Requirements

• 8+ years of experience in configuration management, systems implementation, or related technical roles, with 1+ year of people management experience
• Experience in HealthTech or familiarity with healthcare systems, clinical workflows, and healthcare data preferred
• Experience working with Excel, JSON-based business rules, and Jira preferred
• Experience with SQL; BI tools such as Tableau or Power BI preferred
• Strong problem-solving, project management, and cross-functional collaboration skills, with the ability to independently manage multiple priorities in fast-paced, ambiguous environments
• Passion for improving the U.S. healthcare system and patient outcomes
• Bachelor's degree in Computer Science, Systems Engineering, or a related field
• Pay & Perks:
• 💻 Fully remote opportunity with about 5% travel
• 🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
• 📈 401K retirement plan with company match; flexible spending and health savings account
• 🏝️ Flex Time Off + company holidays
• 👶 Up to 14 weeks of paid parental leave
• 🐶 Pet insurance
• Interview Process*:
• Connect with Talent Acquisition for a Preliminary Phone Screening
• Meet your Hiring Manager!
• Case Study
• Peer Interview
• Executive Interview
• *Subject to change
• About Cohere Health:
• We can't wa

Benefits

Additional Information

Opportunity Overview: We are looking for a Manager, Solutions Configuration to play a key role in the technical configuration of platform requirements for Cohere's Platform-as-a-Service (PaaS) clients. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with client-facing team members to understand and deliver key clinical configurations that are integral to helping new and existing clients meet their prior authorization automation goals. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.

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