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Field Solution Architect II

External
TD SYNNEX logoTd Synnex · Gilbert, AZ
Full-timeRemoteToday
Leadership
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About the role

At TD SYNNEX, our Field Solution Architects play a critical role in shaping how customers and partners design, adopt, and scale modern IT solutions. As a Field Solution Architect II , you will serve as a trusted technical advisor, helping translate complex business challenges into scalable technology solutions across data center, hyperconverged, cloud, and multi-vendor environments. This is a highly visible, partner-facing role where you will collaborate with sales, vendors, and engineering teams to drive impactful outcomes. You will also have the opportunity to expand your technical expertise, earn advanced certifications, and influence solution strategy across a broad ecosystem. If you're passionate about emerging technologies, enjoy solving complex problems, and thrive in a collaborative, customer-first environment-this is your opportunity to grow your career with a global technology leader.

Responsibilities

  • Pre-Sales Solution Design & Customer Engagement
  • Serve as a technical advisor supporting partner and customer pre-sales engagements, including solution design, sizing, and deployment guidance
  • Translate customer business needs into tailored, multi-vendor technology solutions
  • Contribute to RFI/RFP responses by clarifying requirements and recommending optimal configurations
  • Provide technical expertise on product capabilities, integration, and deployment best practices
  • Technical Enablement & Training
  • Design and deliver custom product demonstrations aligned to real-world customer use cases
  • Lead technical training sessions for partners, resellers, and end customers (onsite and virtual)
  • Develop enablement content, demo environments, and solution center assets
  • Collaboration & Industry Engagement
  • Partner cross-functionally with sales, engineering, and vendor teams to build innovative solutions
  • Participate in executive briefings, technical conferences, trade shows, and marketing events
  • Support vendor certification initiatives and create technical roadmaps to enhance partner capabilities
  • Support & Continuous Improvement
  • Troubleshoot and support technical escalations with hands-on data collection for engineering teams
  • Contribute to programmatic initiatives that improve solution delivery and partner success
  • Stay current on emerging technologies and industry trends

Requirements

  • Experience & Technical Expertise
  • 5-8 years of experience in a pre-sales, solutions architect, or technical consulting role
  • Experience with data center infrastructure, cloud, hyperconverged, or multi-vendor solutions
  • Strong understanding of solution integration, configuration, and deployment requirements
  • Industry certifications (or willingness to obtain) across key vendor technologies
  • Core Skills
  • Ability to translate technical concepts into clear business value
  • Strong presentation and communication skills, including delivering to large audiences
  • Demonstrated troubleshooting and problem-solving capabilities
  • Project or program management experience is a plus
  • Professional Capabilities
  • Highly collaborative, with the ability to build relationships across diverse teams and partner ecosystems
  • Strong organizational and time management skills with the ability to manage multiple priorities
  • Adaptable, self-motivated, and comfortable working in fast-paced, evolving environments
  • Confident engaging with stakeholders at all levels, including leadership
  • Why Join TD SYNNEX?
  • At TD SYNNEX, we're committed to empowering our people to grow, innovate, and make an impact. When you join our team, you can expect:
  • Career Growth: Access to continuous learning, technical certifications, and career advancement opportunities
  • Global Impact: Work with leading technology vendors and partners to deliver cutting-edge solutions
  • Inclusive Culture: We value diverse perspectives and foster an environment where everyone can thrive
  • Collaboration & Innovation: Be part of a team that encourages curiosity, creativity, and teamwork
  • Work Environment & Travel
  • Remote/work-from-home with flexibility
  • Travel up to 25% (customer sites, partner events, trainings)
  • Occasional non-standard hours based on business needs
  • Ready to Make an Impact?
  • Bring your technical expertise, curiosity, and passion for innovation-and help us deliver technology solutions that power businesses forward.
  • What's In It For You?
  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through semina

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