Operations Executive

Responsibilities

• Acting as a key point of contact for exhibitors and contractors, answering queries and providing clear, timely guidance
• Onboarding exhibitors and bringing exhibitor stands into operational delivery, including liaising with the venue and relevant suppliers
• Maintaining accurate exhibitor records within internal systems, ensuring all documentation is complete and up to date
• Maintaining accurate and up-to-date technical floorplans
• Supporting the preparation of operational documentation including schedules, manuals and site plans
• Assisting in collating, reviewing and managing risk assessments and health & safety documentation
• Delivering onsite operations during event build-up, live event days and breakdown, including troubleshooting and smooth operational delivery

Requirements

• Experience in events assistant, coordinator, administration or a related role would be beneficial
• Experience or understanding of delivering events on-site
• Excellent verbal and written communication skills with the ability to communicate and collaborate effectively within a team and with stakeholders at all levels
• Strong attention to detail, maintaining high standards of accuracy in all tasks
• Strong organisation and time management and able to handle multiple priorities simultaneously
• Fantastic problem-solving ability to identify challenges and implement effective solutions
• An adaptable approach to respond effectively to changing priorities and requirements
• Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
• Benefits & Initiatives
• 6.6 weeks of annual leave (pro-rata for part-time). The equivalent to 25 days plus standard England and Wales bank holidays for full-time colleagues
• One additional day holiday per year after 6 years' service, up to a maximum 7.6 weeks of annual leave (pro-rata for part-time). The equivalent to 30 days plus standard England and Wales bank holidays for full-time colleagues
• A holiday purchase scheme, allowing employees to purchase up to 3 additional days of annual leave and spread the cost over up to 6 months
• An additional day of paid leave, a 'MeDay', allowing you the flexibility to celebrate a cultural or religious event or your birthday. It recognises that everyone's background is unique and gives you the freedom to mark what matters to you.
• One paid volunteering day per year to support a charity or community initiative of your choice
• Hybrid and agile working opportunities (role dependent)
• Enhanced Pension Contributions, we offer employer pension contributions above the statutory minimum
• Life Assurance Scheme
• Group Income Protection
• Enhanced family-friendly leave pay entitlements
• Wellbeing benefits, including: A health care cash plan, Employee Assistance Programme, Virtual GP service and access to health & wellbeing resources and tools
• Equity, Diversity & Inclusion initiatives, supported by employee-led networks and proud to be a Disability Confident Committed employer
• Cycle to Work Scheme (subject to satisfactory completion of probationary period)
• Electric Car Scheme (subject to satisfactory completion of probationary period)

Additional Information

As Operations Executive, you will play a key role in bringing our award-winnings exhibitions to life, delivering the smooth operations of our exhibitors' presence at our events. You will liaise with exhibitors, contractors and the venue to bring exhibitors vision into an operational reality whilst maintaining full compliance with health & safety regulations. You will manage key documentation, including exhibitor risk assessments, Health & Safety forms, and maintaining accurate and up-to-date technical floor plans. Your impact will be instrumental in creating an exceptional experience for our exhibitors; one that delivers meaningful return on investment, builds lasting relationships, and drives their continued commitment year after year. In doing so, you'll play a vital role in growing our events and shaping the food industry.

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