Senior Relationship Manager - Quilter
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About the role
Level: 5 Department: Distribution Location: Homebased, United Kingdom (You must be based in Central England or West Midlands to travel to your firms) Contract Type: Permanent Regulated/Non-Regulated: Non - Regulated This is an exciting opportunity for the right candidate to work with Network AR firms and self-employed National advisers, helping them Run", Profitably, Grow", sustainably and then when the time comes Exit," with confidence." You will take a business consultant approach to adding tangible value to our AR firm and adviser businesses. Distribution Director - Wealth. Our Senior Relationship Manager is responsible for providing Appointed Representative (AR) firms and National advisers with objective advice and assistance relating to the strategy, structure, management, and operations of their business so they can maximise the development of their business, in line with our corporate objectives and sales delivery. You will ensure that good customer outcomes are at the centre of decision making. You will work with a panel of Strategic Partner and Key Account AR firms and National advisers to understand where they want their businesses to be positioned and support them in developing their business for the future, as well as owning commercial drivers and maintaining the integrity of contractual relationships. You will collaborate with colleagues and stakeholders to deliver appropriate and coordinated support to AR firms whilst also developing a strong sense of team and actively look for opportunities for cross collaboration within teams, with the ability to navigate complex political environments, managing multiple stakeholders. You will be responsible for delivery of campaigns & initiatives across your region, including your own education and that of your direct reports and advisers, to drive results and delivery at all levels. You will be responsible for management of two Relationship Managers within your designated region, overseeing their effective management of AR firms and National advisers allocated to them and leading them in the achievement of performance objectives across your region. You will work closely with the Head of Adviser Relationships to ensure that your region is successfully contributing to the delivery of key strategic and performance objectives. You'll contribute to the effective onboarding of new AR firms and new National advisers. You will work compliantly and in partnership with all other functions within Quilter Financial Planning including Risk and Compliance. You will work across the wider Quilter business to ensure an integrated client offering is in place where appropriate. Consumer Duty The duties you will perform support direct overall positive outcomes for our customers by enabling our leaders to make informed decisions which balance the trade-off between risk and reward and ensure regulatory compliance. This contributes to improved services, customer centric outcomes, stability, responsiveness, and overall customer satisfaction. About You The ideal candidate will have a wealth of experience working in a financial services' sales environment with a deep understanding of the way in which different types of AR principals and Advisers operate. You will have a broad understanding of the way in which Firms and Advisers work and how to build strong relationships that are professional and beneficial to both parties. Experienced in operating in a Financial Advice ne
Additional Information
About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!
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