Director, Technology & Operational Risk

About the role

This is a senior, technically substantive role at the heart of IG's second line of defence . As Director of Technology & Operational Risk, you will own the design and operation of IG's core operational and technology risk processes - from incident response and control attestations to RCSA facilitation and risk register management - ensuring the framework is both rigorous and commercially informed. You will be a subject matter expert who commands credibility with technologists, product teams, and regulators alike - equally comfortable navigating the risk landscape of a global retail trading platform and the emerging challenges of crypto, AI, and digital asset products. This is a role for someone who operates at the intersection of technical depth and strategic influence, and who thrives in a fast-moving, innovation -led financial services environment.

Responsibilities

• Operational Risk Framework & Process Ownership
• Design and maintain IG's operational risk framework in line with MIFIDPRU requirements and the ICARA process, including quantification of operational risk exposure for capital adequacy purposes.
• Own the end-to-end operational risk event and issue (ORE) lifecycle - identification, recording, root cause analysis, remediation tracking, and lessons learned - ensuring consistent standards across all business lines.
• Design, facilitate , and challenge Risk and Control Self-Assessments (RCSAs) across the organisation , with particular focus on technology, operations, and commercial functions.
• Maintain the operational risk loss database, producing regular management information for Risk Committees and the Board.
• Manage the control attestation process and operational risk registers, driving discipline and accountability across first-line owners.
• Technology Risk Management
• Lead second-line oversight of technology risk, covering cyber, infrastructure, data, and change risk, ensuring the risk profile remains within Board-approved tolerances.
• Oversee the incident response framework, providing independent challenge and assurance on first-line incident identification, escalation, and remediation.
• Embed a robust technology risk assessment methodology , partnering with Technology and Operations teams to identify and mitigate emerging risks - including those arising from AI adoption, algorithmic systems, and crypto/digital asset infrastructure - before they crystallise .
• Oversee Business Continuity Management (BCM) and Disaster Recovery (DR) risk assessments and own Crisis Management frameworks, ensuring IG meets its important business service obligations under the Group's operational resilience frameworks.
• New Product & Innovation Risk Partnership
• Partner with business and product teams on the design and launch of new products - including crypto, digital assets, and AI-powered features - ensuring proportionate risk and control frameworks are established from inception rather than retrofitted.
• Provide credible second-line challenge and guidance across IG's diverse product range, from large-scale retail trading platforms to emerging and scaling fintech propositions, calibrating control expectations to the maturity, scale, and risk profile of each.
• Engage proactively with first-line teams on operational risk considerations in product and technology change programmes , acting as a trusted risk partner without obstructing pace of innovation.
• Maintain awareness of the evolving risk landscape for digital assets, crypto custody, DeFi-adjacent products, and AI-driven decisioning, providing horizon-scanning input to senior leadership and product governance forums.
• Regulatory & Prudential Risk
• Support the annu

Benefits

Additional Information

Job Title Director, Technology & Operational Risk Job Description About IG Group IG is a FTSE 100 fintech operating across five continents, serving over 1.3m customers and handling billions of dollars in transactions - built on scale, trust, and proof. We didn't pivot to innovation; it's how we've always operated. What that means for the people who work here is real: genuinely complex problems to solve, the technology and resources to tackle them properly, and the kind of scope that's rare in established businesses. The bar is high - bring a curious and forward-thinking mindset and we'll give you the platform to define what comes next. Join us at IG - the future gets built here. Our core values - Champion the Client , Learn Fast Together , and Raise the Bar - drive our commitment to delivering innovative technology and exceptional client service. IG Group is undergoing a significant transformation, led by CEO Breon Corcoran and a refreshed senior leadership team. As IG expands its fintech and digital assets offering - including crypto - and accelerates its use of AI-driven products and platforms, the Risk function is a critical pillar of this journey, embedding robust second-line capability that enables IG to innovate and grow with confidence across its global footprint.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at ig? Share your experience