Accounts Receivable Manager

About the role

Boostlingo is a leading language technology platform powering interpretation and translation services for healthcare, legal, government, and enterprise clients worldwide. Named an Inc. Magazine Best Workplace for four consecutive years, we are a high-growth, mission-driven company at the intersection of language access and AI innovation. Our team operates with urgency, operates with heart, and holds the bar high - for each other and for the people we serve. WHAT IT MEANS TO BE A BOOSTIE At Boostlingo , we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day: Positive Vibes: Bring positive energy and a solutions-oriented mindset to every interaction. High performance isn't just about outputs - it's about showing up with intentionality, resilience, and the belief that obstacles are problems worth solving. Drive Change : Stay curious, challenge assumptions, adapt quickly, and take action even when the path isn't perfectly clear. Be proactive rather than reactive - and lean into AI as a force multiplier. Be Bold, Stay Humble : Growth lives in the tension between confidence and humility - be willing to stretch beyond what's comfortable, own your development, and invest in the potential of the people around you. Every voice matters, and no one person is bigger than the team. Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued. Inclusive teams collaborate better - bring your full self, invest in others, and build the psychological safety that makes shared impact possible. Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our C ore Valu es e very da y and we couldn't be prouder of this team! WHY THIS ROLE MATTERS Boostlingo is scaling fast - and our A/R function needs to scale with it. As we expand our client base, diversify our product lines, and deepen AI-powered service delivery, the financial operations that support that growth must be airtight. Cash flow clarity, billing accuracy, and collections discipline aren't back-office concerns - they are strategic inputs that directly shape how we invest, how we plan, and how we grow. The A/R Manager owns the heartbeat of that function. This role touches every part of the business - from the first invoice a client receives to the cash that hits our bank account. We are looking for someone who understands that A/R is not a support function - it is a value driver. If you bring rigor, relationship skills, and a growth mindset to this work, you will have a real impact here.

Responsibilities

• Accounts Receivable Operations
• Manage the end-to-end A/R cycle: invoicing, collections, cash application, and reconciliation.
• Ensure timely and accurate billing across a diverse client base with varying contract structures, payment terms, and billing frequencies.
• Own the monthly A/R close process, including aging analysis, reserve calculations, and bad debt expense management.
• Maintain DSO targets and proactively identify and resolve collection bottlenecks.
• Develop and execute collection strategies tailored to customer segments, risk profiles, and account size.
• Manage escalated customer accounts, payment plans, collection agencies, and legal recovery efforts.
• Team Leadership
• Lead, mentor, and develop a team of A/R specialists, fostering a high-performance, accountable culture aligned with Boostlingo's core values.
• Set clear performance expectations, provide regular coaching, and conduct meaningful performance reviews.
• Build team capacity to support business growth and evolving billing complexity.
• Cross-Functional Partnership
• Partner closely with Sales and Account Management to resolve billing disputes, improve the client onboarding-to-invoice experience, and reduce friction in collections.
• Collaborate with Accounting, Revenue Operations, Finance leadership, Legal, and Executive Leadership on cash flow forecastin

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