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Assistant Store Manager

External
Vision Express logoVision Express · Da99sp
Full-timeOn-site3d ago
Leadership
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Benefits

Free eyewear annually with immediate eligibilityMonthly bonus potential up to £350 plus uncapped commissionFamily and friends discount of up to 75% with free eye tests33 days annual leave with the opportunity to buy or sell holidayEmployee Assistance Program offering confidential support for your wellbeingOpportunities to get involved in the OneSight EssilorLuxottica FoundationSkills and experience we valueStrong leadership skills with the ability to support and motivate large teamsCommercial awareness and focus on delivering store performanceConfidence handling colleague and customer escalationsSolving complex problems in a fast-paced retail environmentBeing customer-obsessed and delivering exceptional serviceInfluencing others with a positive attitudeActive listening and showing empathy towards customer and colleague needsStaying calm and supportive in challenging momentsWorking as part of a leadership team to achieve store targetsBringing positive energy and representing the brand with confidenceWhy Vision Express?At Vision Express, you'll be part of something bigger. With over 550 stores across the UK and Ireland, you'll have opportunities to share knowledge, develop new skills, and build your career within a supportive and ambitious environment.We believe our differences make us stronger. Diversity, inclusion, and mutual trust are core to our culture, helping us reach our goals and deliver exceptional results together.

Additional Information

As an Assistant Store Manager at Vision Express, you'll support the Store Manager in overseeing the daily operations of one of our largest and highest-performing flagship stores in the UK. Working alongside another Assistant Store Manager, you'll help lead a team of over 20 colleagues, ensuring exceptional customer experiences and strong commercial results. This is a fast-paced, high-volume store where you'll play a key role in managing the team, driving performance, and maintaining excellent standards of customer service, visual merchandising, and store presentation. You'll be confident acting as a first point of contact for both colleague and customer escalations, handling situations with professionalism and care. You'll assist with administrative tasks such as stock ordering and management, cash handling and reporting, while helping to create a positive, inclusive and high-performing team environment. This is a fantastic development opportunity for someone looking to step up into a Store Manager role in the future, with strong support and exposure in a flagship setting. All our colleagues play a key part in our mission of helping our customers to 'Step Out in Confidence' by providing tailored and effective eye care and eyewear solutions, to help customers maximise their visual potential and enhance their lifestyle.

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