Technical Manager (Implementations & Delivery) - Remote US

Requirements

• 8+ years of experience in software development, technical implementations, healthcare interoperability, clinical informatics, or equivalent senior-level technical delivery experience, combined with 3+ years of experience managing and/or leading technical resources.
• Expertise in Kubernetes, Docker, cloud-native environments, distributed systems, monitoring, event-driven architectures, healthcare platform deployments, and cloud implementation practices.
• Demonstrated experience troubleshooting customer-facing implementation, integration, data ingestion, scalability, performance, infrastructure, and operational issues in complex enterprise environments.
• Experience working with relational and/or distributed database technologies such as PostgreSQL, SQL Server, Oracle, MongoDB, or similar enterprise data platforms.
• Strong understanding of software development and implementation lifecycle management including solution design, estimation, APIs, HL7 FHIR, HL7 v2, code reviews, source control management, build processes, testing, deployment coordination, and versioning.
• Strong healthcare domain experience including payer, provider, interoperability, terminology, CMS, or regulatory healthcare implementation programs.
• Excellent written, verbal, interpersonal, organizational, and stakeholder management skills.
• Ability to communicate effectively with both technical and non-technical stakeholders, including participation in customer-facing technical discussions and escalations.
• Post-secondary education in informatics, computer science, engineering, or a related technical field and/or equivalent practical experience preferred.

Additional Information

Working for a company like Smile Digital Health means supporting our mandate for #BetterGlobalHealth. We strive towards this goal every day, and the results can be seen in the impact of our innovative health data platform and data management solutions, which are used in over 20 countries. We were #19 on Deloitte's Technology Fast 50 Ranking for 2024! Smile Digital Health makes it easy for healthcare stakeholders to collect and exchange data with our leading FHIR-based data liberation platform. At its heart, the Smile platform enables people and organizations to better manage healthcare data. We help generate and liberate structured healthcare data to ensure effective delivery across care teams and health systems bringing #BetterGlobalHealth to patients everyday! Apply today and find plenty of reasons to SMILE! Some of the benefits we offer: * Remote Work Environment * Flexible Time Away From Work Policy including PTO, Personal and Sick Days * Competitive Salary and Health/Medical Benefits * RRSP/TFSA/401K Employee Contribution * Life and Disability * Employee Assistance Program * FHIR Study Program and Skillsoft Learning * Super HAPI Fun Club Smile's core values include respect, inclusion, embracing our differences, and celebrating shared values because our people are the foundation of our success. We are big on creating a sense of belonging and empowering each other to bring our authentic selves to work. We are dedicated to fostering a workplace that values diversity, equity, and inclusion. We welcome and encourage candidates of all backgrounds to apply. Candidates are encouraged to inform us if they wish to discuss or require accommodations during interviews or while working at Smile.

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