Experience Ambassador

Requirements

• Experience working in guest-facing roles (private aviation or luxury hospitality preferred)
• As this is a (DOT) safety-sensitive position as defined in 14 CFR part 120[1]: All prospective employees are subject to pre-employment testing and random testing throughout employment for the following drugs and their metabolites: Marijuana, Cocaine, Amphetamines, Opioids, and Phencyclidine (PCP)
• Able to meet the physical requirements of the role: working on your feet for at least 8 hours; walking at a fast pace; moving, pulling, carrying, or lift at least 50 lbs; occasionally kneeling, bending, carrying, and assisting around the aircraft
• Excellent communication skills
• Flexibility and willingness to work a schedule that includes early mornings, nights, weekends and holidays
• Able to commute to/from TEB and HPN airports
• Must have a valid driver's license and vehicle

Additional Information

ABOUT AERO Aero, we believe exceptional journeys start with exceptional people. Inspired by the golden age of aviation, we're redefining air travel with a modern approach. Our direct, premium flights via private terminals deliver the comfort of low-contact travel and the effortlessly fabulous experience of flying private. Just as we create an elevated experience for our guests, we invest in creating the same for our people-prioritizing transparency, support, accountability and fulfillment to foster a culture of trust and purpose. ABOUT THIS ROLE This role is built for a versatile, high-judgment operator who thrives at the center of a fast-moving, premium travel business. Think of it as an Aero market launcher for the East Coast: you will be our Experience Manager's right hand, keeping the Cabin and Lounge teams running smoothly, driving cross-functional initiatives, and jumping in wherever the business needs you most. You will also be one of Aero's most visible faces on the ground, working directly with some of the most discerning travelers in the world.

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