Deli Operations Specialist

About the role

We're looking for a highly passionate and creative Deli Operations Specialist to champion deli and meal solutions across New World and PAK'nSAVE stores in the Lower North Island. This is a hands-on, field-based role where you'll inspire teams, elevate merchandising standards, and bring innovation to life in-store. You'll work closely with Store Managers and Deli Teams to deliver an outstanding fresh food experience that excites customers and drives performance.

Responsibilities

• Lead and support stores to deliver exceptional deli offers, with a strong focus on quality, freshness, and innovation
• Champion best-in-class merchandising standards, ensuring displays are visually inspiring, abundant, and customer-focused
• Coach and develop Deli Managers and teams to build capability, confidence, and consistency
• Drive sales, margin, and waste improvement through strong operational practices and product execution
• Support the rollout of new products, concepts, and seasonal initiatives across both banners
• Partner with store leadership teams to identify opportunities to elevate the deli experience and unlock growth
• Encourage creativity and continuous improvement, bringing new ideas and trends into stores (eg. creating new recipes and rolling these out)
• Ngā painga - What we offer
• In addition, you'll enjoy our existing Foodies benefits, including:
• Company car
• Free carparking, with access to EV charging
• Southern Cross health insurance
• Onsite café with subsidised meals, mini mart and 5% discount at our retail stores
• Flexible working options where possible, a day off on your birthday and long service leave
• Access to in‑house learning and development programmes, flu vaccinations and our social network groups (Tribes)

Requirements

• A genuine passion for deli, fresh food, and food trends
• Strong experience in deli, fresh food, or supermarket operations
• A natural ability to create high-impact, visually appealing merchandising displays
• Commercial awareness with a focus on performance and results
• Excellent coaching and relationship-building skills
• Self-motivated and able to work across multiple locations
• Flexibility to travel regularly across the Lower North Island
• SAP experience (preferred)
• We're interested in your diverse experiences, your strengths and how adaptable you are to learn and grow. If you don't meet every requirement, but feel this role could be for you, we'd still love to hear from you!
• Experience awesome. Achieve awesome. Be awesomely you.
• We're proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.
• If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to Recruitment.Foodstuffs@foodstuffs.co.nz . Accessibility support could include, interview location, sign language interpreter, assistive technology.
• Don't 'cart' around -

Additional Information

Kia ora. We're Foodies. You know New World, PAK'nSAVE and Four Square right? That's us! With 300+ stores and over 24,000 Foodies across Te Ika-a-Maui, our North Island Co-op has the privilege of helping New Zealanders get more out of life. Locally owned, we reflect the communities we serve, and we celebrate our people - our taonga, every day for being uniquely them.

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