Director - Social Sustainability

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Department: Sustainability ______________ Company: Canary Wharf Limited ______________ Reporting to: Managing Director - ESG ______________ JOB SUMMARY The role is responsible for defining and delivering CWG's social sustainability strategy, translating ambition into clear priorities, measurable outcomes and accountability across the organisation. It champions the delivery of place based and community driven outcomes, including a strategically valuable Employment and Education programme, to deliver material social impact while building trusted partnerships and tangible benefits for local communities, particularly in Tower Hamlets. Annual salary: circa £110k dependent on experience Closing date: 28th June 2026 MAIN RESPONSIBILITIES This is an office-based role with the flexibility to WFH up to one per week Define, own and continuously evolve the organisation's Social Sustainability Strategy, ensuring clear alignment with overall ESG ambitions, corporate purpose and business objectives. Translating strategy into clear priorities, delivery plans, targets and measurable outcomes, embedding accountability across the business. Act as an internal authority on social sustainability, providing clear leadership, governance and decision making. Lead horizon scanning on social trends, regulation and best practice to ensure the organisation remains progressive, credible and compliant, with particular focus on issues relevant to our local community of London Borough of Tower Hamlets. Work collaboratively across the organisation to embed social sustainability into core business activities, including development, construction, operations, supply chain, partnerships, employment, skills and placemaking. Establish and maintain robust frameworks for measuring, monitoring and reporting social impact and outcomes. Drive continuous improvement to ensure activities deliver tangible, long-term benefits, focusing on areas where CWG can have the greatest impact through community investment, employment and education, and place-based initiatives. Build and maintain strong, trusted relationships with key partners and external stakeholders, including local authorities, community organisations, industry bodies, and delivery partners. Represent the organisation externally on social sustainability, community impact and ESG forums, enhancing CWG's credibility and profile. Ensure appropriate governance, policies and controls are in place to manage social sustainability risks and opportunities. Contribute to ESG reporting, disclosures and assurance processes, ensuring social performance is transparent, credible and outcomes focused. Oversee the development, delivery and reporting of the related S106 deliverables, including owning the local spend reporting. Deliver elements of public consultation of value to the development team. Support compliance with relevant legislation, planning obligations and voluntary standards. Lead, develop and inspire a high performing social sustainability team fostering inclusive leadership, wellbeing and whilst facilitating individuals to reach their full potential. Provide strong social sustainability input into bids, tenders, planning applications and investment activity. Oversee events and a communications strategy that builds CWG's public profile and demonstrates meaningful social impact. Own, manage and drive value from key social partnerships as appropriate. PERSON SPECIFICATION A senior leader with proven experience setting and delivering social sustainability or social value strategy within complex organisations. Deep understanding of place‑based social impact, employment and skills, ESG governance and reporting, with a strong track record of embedding strategy into business delivery. Credible, influential and values‑driven, with excellent stakeholder management skills, ability to build trusted partnerships to deliver measurable, long‑term community impact, particularly in urban contexts. Excellent communication skills, with the ability to convey complex social impact concepts clearly and persuasively to both technical and non‑technical audiences. Proven leadership capability, with experience of building, developing and inspiring high-performing teams, fostering an inclusive and supportive culture. Strong influencing skills, with the credibility to engage senior leadership and drive cross‑business collaboration to embed social sustainability into core activities. Must be IT literate, with confidence in using standard Microsoft Office applications. HEALTH SAFETY AND WELFARE RESPONSIBILITIES All staff are required to fulfil their legal duty to take reasonable care for the health and safety of themselves and others who may be affected by their acts and omissions, and to follow all guidance and instructions given in this respect. Further details regarding Health & Safety responsibilities are set out in the Health & Safety Policy in the Administrative Rules and Procedures, and the

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