Staff Platform Engineer (Pacific Time Zone)

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We Breathe Life Into Data At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That's why we built the Healthcare Map - the industry's largest, most complete, precise view of the U.S. healthcare system - by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare's most complex questions for our partners. Across the healthcare ecosystem, we're helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease. As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver "wow," and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease - and enjoy the journey along the way. The Opportunity at Komodo Health: The Platform team owns Komodo's core control plane - KMC/PSS, identity and access, subscription lifecycle, and the SDKs and tools that power all the Komodo products such as App Builder and Connector, Maplab, Sentinel, Marmot . We provide the foundations that internal teams and customers use to onboard, manage access, and build on top of Komodo's data. Our work enables 150+ client organizations and internal product teams to operate reliably, securely, and efficiently at scale. This Staff Engineer role exists to lead the technical direction across KMC/PSS and App Builder + Connector, ensuring our platform is reliable, secure, cost-efficient, and easy to build on. They will partner closely with Product, FDE, and customer-facing teams to turn complex onboarding and platform requirements into robust, well-documented systems. This role is a key part of how we scale self-service onboarding, expand our platform surface area, and ultimately reduce the burden of disease by making Komodo's data and services more accessible. Looking back on your first 12 months at Komodo Health, you will have accomplished... Developed a deep understanding of the platform, our internal/external customers, and how KMC, Connector, and App Builder fit into Komodo's product ecosystem. Owned and delivered at least one major subscription service initiative (for example, My Subscriptions enhancements, self-service SAML SSO, or new admin workflows), improving time-to-onboard and operator efficiency for internal teams. Become the go-to technical owner of core platform contracts (APIs, data models, events, and RBAC patterns) for subscription services and related platform workflows, reducing integration friction and ambiguity for downstream product teams. Architected and deployed custom MCP (Model Context Protocol) tooling and autonomous agents, enabling seamless data interoperability between internal systems and AI models to automate complex platform engineering tasks. Contributed to the development of secure, reliable API endpoints and platform services, solving key development and deployment challenges to make platform infrastructure highly reliable, easy to maintain, and cost-effective. Defined and improved monitoring, alerting, and observability for platform services and actively participated in the on-call rotation to support production systems. Acted as the escalation point for complex, cross-system incidents touching KMC, Connector, and App Builder, combining fast triage with deeper investigation to protect customer experience and platform reliability. Collaborated effectively with cross-functional teams (solution architects, forward-deployed engineers, customer success, and product) to support new feature rollouts and integrate authentication services with various APIs and external systems. Implemented measures to enhance developer experience, such as well-documented code, clear API documentation, efficient debugging tools, and the adoption of AI-powered development and operations workflows (e.g., Cursor, Claude, and Gemini) that measurably improved developer productivity and reduced MTTR for the Platform team. What you bring to Komodo Health (required): Engineering Excellence: Expert-level backend engineering experience (Python + FastAPI preferred) building and operating APIs and microservices at scale, with strong debugging and technical troubleshooting skills. Platform & Control Plane Experience: Proven track record designing and evolving core platform primitives (e.g., authentication/authorization, orgs/accounts, subscriptions, or similar control-plane systems) in a multi-tenant SaaS environment. Cloud Infrastructure: Profound experience with AWS core services and the ability to architect secure, scalable, and cost-efficient solutio

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