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Associate, Facilities Management / Mexico City, MX

External
BlackRock logoBlackrock · Mexico City, Mexico
ContractHybridToday
LeadershipRisk ManagementVendor Management
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Requirements

  • Required Qualifications:
  • Minimum of 5 years of experience in facilities management
  • Client relationship management / client service experience and project management skills
  • Experience in Integrated Facilities Management (IFM) working environment, on both the client and provider side
  • A Facility Management Professional (FMP) certification or other related certification
  • A solid understanding of design and construction projects
  • Experience in a supervisory role within a matrixed organization preferred

Benefits

To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.Our hybrid work modelGuidance on AI use for candidatesAbout BlackRockThis mission would not be possible without our smartest inHealth insuranceFlexible schedule

Additional Information

About this role Role Responsibility As the Facilities Manager, you will be the site leader and ensure that business needs are understood and appropriate the best value solutions to internal clients and partners while monitoring global policies, standards, and procedures to certify they are socialized and implemented within the office. In addition, you will be responsible for: - Delivery of Global Real Estate services: You will implement and handle services to meet the business needs of the office, including Client Relationship Management; Front of House; Building Operations; and Workspace Management. - Collaboration with Global Functions: You will work through the iHub Lead to ensure that programs and projects are effectively delivered and implemented and partner with regional functional leads to deliver outstanding service. This includes local, practical resolution of issues based on an agreed collaborative model; customer concern for resolution when vital; and support of functional resolution. - Team Leadership and People Development: You will drive a high-performance culture; leading and developing a One-BlackRock focused team, exemplifying BlackRock and Enterprise Services core principles. You will build and lead a complementary team grounded in BlackRock's principles. - Financial and Risk Management: Your focus on operational, financial, and reputational risk is key and you will manage activities to meet defined metrics. Budgets will be developed to meet central guidelines and will improve value and leverage regional and global relationships. - Vendor Management: You will handle supplier relationships with specific focus on management of the regional integrated facilities management provider, in partnership with the global relationship manager for both BlackRock and the provider. Additionally, you will resolve functional supplier issues. You may also participate in supplier QBRs (or other regular contract reviews); and monitor performance against contract terms. - Projects and Program Management: You will coordinate local projects in collaboration with regional and global functional organizations. - Sustainability: You will evaluate the iHub's impact on the environment, supporting local activities as well as participating in global initiatives.

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