Retail Manager

Responsibilities

• Operational Excellence & Financial Performance
• Drive Business Growth : Lead daily operations to consistently achieve sales, gross profit, and key business targets.
• Sales floor Leadership : Oversee active floor operations to maximize sales conversions and maintain exceptional service standards.
• Commercial Merchandising : Execute impactful visual merchandising and promotional strategies to boost customer footfall and revenue.
• Reporting & Compliance : Generate operational reports, manage administrative paperwork, and lead accurate stock-take procedures.
• Team Leadership & Talent Development
• Workforce Management : Manage staff scheduling, duty rosters, promoter allocations, and daily floor coverage.
• Performance Coaching : Track individual and store metrics to reward top performers and actively coach underperforming team members.
• Strategic Alignment : Conduct daily briefings and team meetings to align staff on promotions, competitor trends, and daily goals.
• Inventory Control & Administrative Management
• Stock Optimization : Maintain strict inventory control to ensure product availability and resolve stock discrepancies swiftly.
• Stakeholder Relations : Resolve complex customer escalations, manage vendor returns, and conduct accounts receivable (AR) follow-ups.
• Store Compliance : Enforce stringent standards for store cleanliness, product displays, and professional staff presentation.
• Agility : Execute ad-hoc operational tasks as required by business needs.

Requirements

• Min. 2 years of retail management experience (computer related)
• Min. GCE 'N' Level
• Strong leadership
• Proficient in Microsoft office

Additional Information

Job Summary We are seeking a dynamic and results-driven Retail Manager to oversee daily store operations, lead a high-performing team, and drive revenue growth. The ideal candidate will optimize inventory, elevate customer service standards, and execute strategic merchandising to consistently meet and exceed business targets.

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Company Intel

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