Client Success Manager - WIRED Consulting

About the role

A fantastic opportunity to join an inspiring brand and a growing team that is expanding into the US market. The Client Success Manager role will suit a driven and organised individual who is keen to develop a broad range of project, programme and client management skills and be given real responsibility right from the outset. You'll have high levels of client exposure - working with global brands and clients at all levels of seniority. You'll manage a wide range of projects spanning everything from thought-leading white papers to workshop-style events to co-branded magazines. You will manage internal and external resources to keep our projects running on time, on budget and to deliver the best possible outcomes for all. You'll work closely with our Consultants and will be part of a collaborative, supportive and scaling team with a focus on excellence in all that we do. You will have a passion for delivering phenomenal work that keeps clients coming back for more. Our Client Success Managers are responsible for delivering world-class projects and experiences to our clients and helping us build large global accounts. This role will suit a curious individual with a positive attitude, good organisational skills and a keen eye for detail. You will have a flair for problem-solving, a drive for excellence, and a track record of successfully managing projects with multiple moving parts. You will like variety and be happy to work across a range of projects and topics. This role will see you manage internal resources, external partners and senior client contacts - something that will require fantastic people skills. Clear communication skills will be crucial, as will the ability to work in a fast-paced environment independently and as part of a team. If you're looking for a client-facing role that will build your people and project management experiences in a fast-paced team, and across a range of projects, then this could be the perfect role for you. Introduction to WIRED and WIRED Consulting WIRED is a future-focussed, global brand, that is all about the trends and technologies that are shaping our world. Thanks to our phenomenal network of contributors, built over 30 years of journalism, we have access to some of the greatest thinkers and change-makers on the planet. We bring fresh ways of helping 30 million readers understand how the world is being shaped by science, technology and business. WIRED Consulting brings the WIRED network, knowledge and brand to business leaders across a range of industries. Our inspiring, creative and educational solutions help businesses to engage communities, navigate change and dial up their voice on the trends and technologies that are shaping our world. Our offer spans B2B events, cutting-edge thought-leadership content, expert-led trends talks, and insight-led strategy reports. Our 360 programmes blend our offer areas into long-term engagement programmes that help our clients build engaged communities and achieve meaningful impact. Life at WIRED Consulting is fast-paced and sees us executing a range of high-profile projects for global organisations. We focus on B2B clients and we operate at the most senior level - something that offers extraordinary commercial insights and brings real accountability. We win because we care about pushing the boundaries of excellence and delivering work that is truly stand-out. What will you be doing? 4+ years experience in a project management / projects delivery role A track record of delivering great project outcomes Experience of building trusted relationships with clients A curious, self-starter, with a passion for finding answers Excellent organisation skills and except

Additional Information

WIRED is where a better future is imagined. For three decades, we have been the indispensable guide to a world in constant transformation. We cover humanity's biggest challenges, from climate change to global security, from pandemic preparedness to the future of democracy, and tell stories of the people trying to solve these challenges and the role science and technology can play-for good or ill. WIRED reaches more than 30 million people each month through WIRED.com, our digital edition, the magazine, social media, and live events. Job Description Location: London, GB Condé Nast is a global media company, home to iconic brands including Vogue , GQ , Glamour , CN Traveller , Vanity Fair , Wired , The World of Interiors , House & Garden and Tatler , among many others. We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms. Condé Nast thrives on collaboration, and our teams come together in the office four days a week (Monday - Thursday). We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.

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