Dispatcher

Responsibilities

• Maintain documentation of driver detention time to ensure accurate, on-time pay
• Maintain the company safety culture to include daily safety messages and monthly driver briefings; help enforce company policies to ensure compliance with DOT and company requirements
• Support other team members as needed
• Communicate in a professional, timely, and effective manner with internal and external drivers via phone calls and system messages; build and maintain a positive attitude to strengthen driver engagement to minimize turnover and improve driver satisfaction and productivity
• Manage company equipment to improve operation efficiency and profitability through coordinating with fleet maintenance teams and previously assigned drivers to ensure vehicle readiness

Requirements

• High School Diploma/GED with up to 1 year of Transportation, Customer Service, or other relevant experience
• AND Demonstration of the following skills and abilities through education, certifications, military, or other experiences
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums
• Ability to meet or exceed driver needs to provide excellent service
• Ability to work with a variety of individuals and groups in a constructive and collaborative manner
• Ability to adapt to a dynamic work environment and shifting priorities and directives
• 1-2 years of transportation, customer service, or other relevant experience
• The expected starting pay range for this position is between $20.05 - $25.05 per hour.
• This position is not eligible for employment-based sponsorship.

Benefits

Additional Information

Job Title: Dispatcher Department: Supply Chain Country: United States of America State/Province: Illinois City: Bolingbrook Full/Part Time: Full time Job Summary: Under routine supervision, this position is responsible for dispatching and resolving problems for our company drivers, contracted drivers, and/or carriers. This position requires you to have exceptional proactive communication skills with internal and external customers, including promptly resolving issues with pickup and delivery, monitoring check call completion, activity documentation, and overall promoting a professional workplace attitude in a fast-paced environment. Job Description:

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