IT Systems Coordinator

Responsibilities

• Provide technical support to a hybrid and remote workforce
• Deploy and maintain macOS (Jamf) and Windows (Intune) devices
• Manage Microsoft 365, Azure AD / Entra ID, and Google Workspace
• Monitor endpoint health and remediate devices flagged by EDR or compliance tooling
• Maintain office network infrastructure (UniFi switching, APs, firewalls)
• Own onboarding/offboarding access provisioning and revocation
• Manage device inventory, issuance, and record-keeping
• Automate workflows via PowerShell, Bash, and REST APIs
• Maintain runbooks, procedures, and configurations
• Support SOC 2 and ISO 27001 evidence collection
• Coordinate cross-functionally with Security, HR, and IT

Requirements

• 3-5 years in IT support or systems coordination
• Proficiency with Jamf, Intune, Microsoft 365, Azure AD / Entra ID, and Google Workspace
• Network administration experience (UniFi or comparable)
• PowerShell and Bash scripting; familiarity with REST APIs
• Strong documentation habits and detail-oriented work style
• Familiarity with SOC 2 and ISO 27001 frameworks
• Clear communicator; organized, reliable, and self-directed
• Houston, TX based; onsite required (hybrid Fridays optional)
• SaaS-heavy or startup environment experience
• IAM automation (SCIM, API-driven provisioning)
• EDR and MDM compliance exposure
• Why You'll Love Working With Us
• Health & Wellness That Have You Covered:
• Enjoy the flexibility of remote work
• Competitive base salaries that reflect your value.
• Generous Paid Time Off, because we know you do your best work when you're well-rested.
• Support for every stage of life-with paid maternity, parental bonding, and medical leave for you or your loved ones.
• Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families.
• Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp.
• Investing in Your Future (and Present):
• 401(k) Retirement Savings Plan with 100% employer match o

Benefits

Additional Information

About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop's vision to the industry's leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we're not just building software. We're building a movement. We're empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we're building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results - no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you'll feel right at home here. We're direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager's). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves - but if you're driven by meaningful work and real results, it's deeply rewarding. You'll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you'll thrive. If that energizes you, we can't wait to meet you. At Tekmetric, great work happens anywhere, but great teams are built through intentional connection . We offer hybrid and remote work models based on your proximity to our office hubs. Because we value in-person collaboration, travel is an expected part of every role. We come together several times a year for team and company-wide offsites to align on goals and strengthen relationships. Attendance at these events is expected and fully supported.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at tekmetric? Share your experience