Senior User Experience Researcher (UXR)

About the role

As the Senior User Experience Researcher (UXR) for a new direct‑to‑consumer initiative at Bezos Academy, you will play a defining role in how we understand parents, families, and early learners. Focusing on parent and caregiver-facing experiences, you will uncover how software and AI can meaningfully support them and early childhood development. You will help build a new venture from the ground up by leading and executing research that directly informs product strategy and feature priorities. You will work closely with designers, product managers, and curriculum experts to conduct studies, synthesize insights, and create shared clarity across the team. From exploration to launch and iteration, your work will guide what we build, why we build it, and how it comes to life. Your research will help ensure we are giving parents thoughtful, guided support as they navigate the early years of parenthood, with product experiences grounded in how babies, toddlers, and parents learn during the most critical years of brain development. This is an opportunity to lead our user research practices and shape a product alongside a mission‑driven team committed to meaningful impact for families and young children. More than anything, we are looking for someone excited by the opportunity to shape products at the frontier of where technology, learning science, and family life intersect. LOCATION Seattle, WA This role is expected to work in-person with other product team members in our office in the Eastlake neighborhood of Seattle at least two days a week. Relocation support is available for those willing to relocate to Seattle, WA COMPENSATION AND BENEFITS This is a full-time, benefits-eligible, salaried position. The full salary range for this position in Seattle, WA is $161,000 - $255,000 per year. The upper third of the salary range is typically reserved for employees who have been in the role for multiple years and have demonstrated strong performance over time. Starting salary will vary by qualifications and prior experience. This role includes 15 paid days of vacation, 4 days of paid personal time off, 9 paid days of sick (care) time, 9 paid holidays, 5 paid days off for an organization-wide winter break, and additional time off if required by applicable law. Benefits for this role include medical, dental, and vision insurance, life insurance, disability insurance, a 401(k) plan with a 4% employer contribution match, paid parental leave, an employer-matched flexible spending account for dependent care, and more. Please see here for details.

Requirements

• Bachelor's degree or equivalent experience
• Eight or more years of experience, including experience conducting UX research across mobile (iOS/Android) and/or web experiences, with a focus on consumer products
• Proven track record of leading UX research that directly shapes product decisions in fast-moving, ambiguous environments, with strong judgment around prioritization, rigor, selection of methods, tradeoffs, and developing product recommendations in early-stage work
• Deep expertise in qualitative research (e.g., interviews, diary studies, concept testing, usability) with the ability to integrate quantitative insights as needed
• Familiarity with product counsel to ensure user research and new product development align with legal, regulatory, and compliance requirements
• Skill in influencing cross‑functional partners and leadership, with exceptional written and oral communication
• Experience collaborating closely with designers, product managers, and engineers throughout the design and development process, including early discovery, concept development, iteration and evaluation
• Graduate degree in a relevant field
• Experience operating as the sole or lead UX researcher in an early‑stage environment, including helping establish or scale a research practice within a small or growing team
• Experience working with parents and/or studying children ages 0-6 through user research or related fields such as early childhood education, developmental psychology, neuroscience, etc.
• Please click here for a full job description.

Benefits

Additional Information

ABOUT BEZOS ACADEMY At Bezos Academy, we believe all children deserve the great start that excellent early education provides, including in under-resourced communities. Our mission is to nurture the potential in every child to become a creative leader, original thinker, and lifelong learner by inventing the solutions needed to scale early childhood education. We are a unique organization that realizes our mission in two distinct ways. First, we operate a multi-state network of schools in under-resourced communities, offering quality Montessori preschool at no cost to families. Second, we invest in creating tools, products, technology, and other solutions designed to reach children well beyond the walls of our schools. We aspire to have a profound, large-scale impact on children ages zero to five.

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