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Territory Mananger

External
ecolab logoEcolab · New Zealand
Full-timeOn-siteToday
AuditingCompliance
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About the role

As part of the world's leading provider of cleaning, food safety and health protection products and services, Ecolab's Global Food Retail division delivers a comprehensive cleaning and food safety program developed specifically for the food retail industry, partnering with our customers to identify food safety risks and help prevent the spread of foodborne illnesses. Based in Wellington, Ecolab is seeking a Territory Manager who will be responsible for a territory of accounts and will perform on-site customer evaluations and training in food safety and brand protection practices. You will examine food safety practices, employee/customer safety, customer service quality and facility cleanliness in a variety of retail food store settings, providing quality evaluation data for comprehensive customized reporting for our customers.

Responsibilities

  • Field-based role visiting supermarkets and food retail sites
  • Main goal is to improve food safety, cleanliness, and compliance
  • Conduct regular site audits (monthly or quarterly)
  • Check food safety practices, hygiene, staff safety, and store standards
  • Identify risks and areas needing improvement
  • Train and coach store staff on food safety and best practices
  • Provide clear, practical guidance to improve compliance
  • Build strong relationships with customers
  • Act as a trusted advisor to store managers
  • Share audit results and recommend improvements
  • Work with internal account management teams to solve customer issues
  • Write reports after each visit and update customer records
  • Manage your own schedule and plan daily travel routes
  • Maintain and install cleaning and sanitation equipment where needed
  • Role requires strong communication, relationship-building, and coaching skills
  • Independent role with a mix of auditing, training, and customer service duties
  • Overnight travel as required (Usually 5 nights per month)
  • Servicing clients across Wellington and surrounds
  • Preferred background:
  • Experience in food service, grocery, or hospitality
  • Food safety experience is required

Requirements

  • Excellent interpersonal and communication (written and verbal) skills
  • Ability to interact effectively with others, including senior level customers, including the ability to teach, coach and provide guidance and constructive feedback with tact and diplomacy
  • Strong relationship management
  • About Ecolab Food Retail Services:
  • How to apply:
  • Click APPLY to submit your application.
  • The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.
  • Get social with us:
  • If you would like to find out more about us, please find out more at https://en-au.ecolab.com/
  • #li-anz

Benefits

Flexible, independent work environmentCompany car and access to best-in-class resources, tools, and technologyThrive in a company that values a culture of safety to include top-notch safety training and personal protection equipmentComprehensive benefits package starting day one of employmentThe opportunity to carve out a long-term, advanced career path within EcolabService some of NZs largest and well-known clientsHealth insuranceVision insuranceFlexible schedule

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