PreSales Solutions Engineer
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Why Verifone For more than 30 years Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone has one of the leading electronic payment solutions brands and is one of the largest providers of electronic payment systems worldwide. Verifone has a diverse, dynamic and fast paced work environment in which employees are focused on results and have opportunities to excel. We take pride in the fact that we work with leading retailers, merchants, banks, and third party partners to invent and deliver innovative payments solution around the world. We strive for excellence in our products and services, and are obsessed with customer happiness. Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it's developing the next platform of secure payment systems or searching for new ways to bring electronic payments to new markets, the team at Verifone is dedicated to the success of our customers, partners and investors. It is this passion for innovation that drives each one of our employees for personal and professional success. Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located. What's Exciting About the Role Verifone is seeking a PreSales Solutions Engineer to serve as a trusted technical resource for our sales organization and enterprise customers across North America. In this highly visible, customer-facing role, you will be the technical bridge between Verifone's broad product portfolio and the complex real-world needs of large merchants and partners. This is a senior individual contributor role suited to an experienced payments professional who can operate independently in a complex, fast-moving environment. The ideal candidate brings deep expertise in card-present payment environments and a strong command of Verifone's hardware and software ecosystem. You thrive at the intersection of technology and commerce, equally comfortable whiteboarding a solution architecture with a partner's engineering team and delivering a compelling product demonstration to a C-suite audience. Above all, you bring exceptional communication skills and the empathy to truly understand what customers need and the ability to translate that understanding into action across the organization. Core Responsibilities Verifone offers the broadest product portfolio in the payments hardware space, which is a significant competitive advantage, but only when customers and partners can clearly see how the pieces fit together for their specific environment. The PreSales Solutions Engineer exists to make that connection: translating technical depth into business value and ensuring that every enterprise engagement is backed by the expertise needed to design, validate, and win the right solution. Serve as the primary technical resource during the sales cycle for large enterprise merchants and partners, engaging both in person and remotely to articulate the value of Verifone's products and solutions. Partner closely with account executives to support product pitches, respond to technical objections, and tailor messaging to the specific needs and environment of each prospect or customer. Design and deliver compelling, customized product demonstrations that showcase Verifone's hardware and software capabilities in the context of the customer's business. Collaborate with product management to consult on and architect high-level customer solutions, ensuring proposed configurations are technically sound and aligned with the product roadmap. Respond to technical sections of RFPs, RFIs, and other formal procurement processes, working cross-functionally to produce accurate, differentiated responses. Build and maintain strong relationships with technical stakeholders at key accounts and integration partners, acting as a trusted advisor throughout the pre-sales and early post-sales phases. Capture and communicate customer feedback, competitive intelligence, and technical gaps back to product and engineering teams to inform roadmap prioritization. Stay current on Verifone's evolving product portfolio, industry standards, and competitive landscape to ensure the sales team is always equipped with the most relevant technical knowledge. Develop a thorough understanding of each customer's technical environment, business processes, and integration landscape, and effectively communicate those insights to internal Verifone stakeholders to ensure solutions are appropriately scoped and supported. Synthesize customer feedback from across engagements and relay structured, actionable insights to Product Management teams to inform roadmap decisions and surface unmet market needs. Required Qualifications 7+ years of experience in a PreSales, Sales Engineering, or Solutions Consulting role within the payments, fintech, o
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