AAC Content Developer

Responsibilities

• As our AAC Content Developer, you will:
• Own and deliver AAC content development projects end-to-end, including planning, design, development, testing and release.
• Design and develop symbol-based content for communication and learning, with a particular focus on supporting language, literacy and educational participation.
• Apply a strong understanding of AAC users, communication development, and the needs of communication partners when designing and refining content.
• Make informed decisions about content structure, vocabulary and accessibility, balancing user needs, evidence and software constraints.
• Maintain and improve existing content, including updates for new software features, usability improvements and response to feedback.
• Adapt grid sets to support a wide range of physical, cognitive and visual access needs.
• Take responsibility for the quality and consistency of content within your work, ensuring it meets our quality standards before release.
• Identify opportunities to improve existing content and contribute ideas for new content, particularly to support communication and learning.
• Work closely with Content team colleagues, including Content Assistants and Specialists, to deliver high-quality content.
• Collaborate with Software, UX, Marketing, Sales, and Training teams to ensure content is effectively implemented and understood.
• Coordinate and support the localisation of content into multiple languages, ensuring consistency in design principles and user experience.
• Use feedback, research and data to inform your work and improve content, working with and seeking insights from the UX team.
• Uphold and actively support Smartbox's Quality Management System (QMS), contributing to continuous quality improvement, regulatory compliance and operational excellence.
• Maintain high standards of conduct, professionalism, and integrity in all internal and external interactions.
• Contribute to an inclusive culture that values every individual's contribution and upholds equality and respect.
• Essential Qualifications / Skills / Experience:
• Degree or equivalent experience in education, teaching, child development, or language / linguistics.
• At least 3+ years' experience in the field of AAC and/or relevant fields such as education, speech and language therapy, or assistive technology.
• A strong, applied understanding of the needs of people who use AAC.
• Experience supporting the language and literacy development of children who use AAC.
• Confident and experienced in the use of Grid 3 and/or Grid for iPad.
• Excellent verbal and written communication skills.
• Strong organisational skills, with the ability to manage multiple pieces of work effectively.
• Exceptional attention to detail and ability to identify when content does or does not meet our quality standards.
• A genuine passion for enabling people to be who they are.
• About Smartbox
• At Smartbox, we're proud to be at the forefront of assistive communication technology. Our innovative products are used globally by individuals with diverse needs. Our values - passionate, caring, empowering, achieving together, and enabling change - resonate in everything we do.
• Our Inclusive Culture
• We believe in giving everyone a voice. Joining Smartbox means joining a diverse team that values collaboration and supports a community that relies on our technology for effective communication.
• Our Commitment to Sustainability
• At Smartbox, we not only innovate but also prioritise sustainability. We aim to minimise our carbon footprint and promote a greener world through sustainable solutions. By joining us, you'll contribute to shaping a more inclusive society while actively supporting our sustainability efforts.
• Our D&I Commitments
• At Smartbox, we prioritise diversity and inclusivity in our work environment. Here's how we do it:
• Recognised as a Disability Confident Employer by the UK Government and Founding Partner of Purple Tuesday.
• Our recruitment practices are inclusive and barrier-free, with adjustments available during the application process and throughout your career with us.
• We believe in adding to our culture, not just fitting in. Our diverse team combines unique talents to create products that reflect the diversity of our users and customers.
• Rewards and Benefits
• Discover a world of rewards and benefits tailored to your wellbeing at Smartbox. Beyond a competitive salary and private medical insurance, explore perks like a hybrid working model, wellness benefits, and paid volunteering days.
• Ready to Make a Difference
• Join us at Smartbox and embark on a fulfilling career where your work truly matters. Apply now and be a part of a team dedicated to creating technology that changes live

Additional Information

Join us at Smartbox as an AAC Content Developer! Are you a passionate AAC Content Developer looking to make a real impact by giving a voice to those without speech Smartbox is looking for a dedicated individual like you to join our team and contribute to enhancing the lives of people with disabilities.

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