Inside Solutions Advisor (Cox Business)
External
Cox Automotive · Las Vegas, NVPrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
About the role
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO).
Responsibilities
- You'll nurture relationships, drive renewals and ensure customer loyalty. When customers are at risk of leaving, you'll demonstrate the value of staying with Cox Business. Here's how you'll make an impact:
- Engaging with existing customers to renew contracts, identifying new revenue opportunities and upselling solutions like telephony, data, wireless, video and more.
- Developing strategic account plans to maintain and grow Cox Business's presence within existing accounts.
- Troubleshooting and resolving service, pricing and technical issues by understanding customers' unique communication needs.
- Collaborating with sales engineers and support teams to provide tailored solutions and address service or installation concerns.
- Creating compelling proposals and presentations for additional products and services.
- Negotiating pricing, promotions and contract terms to meet client needs while driving business results.
- Partnering with internal teams to solve problems and ensure a seamless customer experience throughout the sales cycle.
- Sharing customer feedback with the marketing team to refine strategies and enhance offerings.
Requirements
- Ambitious, determined and relationship-focused, you've proven your skills in sales and value both success and work-life balance. Here's what else you bring to the table:
- Minimum:
- 7 years of experience in a related field, or a high school diploma/GED with 5 years of experience; or an associate degree, bachelor's degree or certification in a related discipline with 3 years of work experience.
- Sales experience with a proven track record of meeting quotas.
- Proficiency with computers and common business software.
- Preferred:
- 1 year of experience in the communications industry or with a major communications equipment vendor.
- 1 year of B2B field sales experience, including meeting quotas and cold calling.
- Knowledge of local market and contacts.
- Make your mark at Cox. Apply today!
Benefits
Additional Information
Company Cox Communications, Inc. Job Family Group Sales Job Profile Inside Solutions Advisor - CCI Management Level Individual Contributor Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift Day
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at Cox Automotive? Share your experience