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Head of Customer Operational Projects

External
agreenspace logoAgreenspace · Banksmeadow New South, UK
Full-timeOn-site2w ago
Mentoring
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Responsibilities

  • Design and launch major customer solutions across TGE's aviation and multi-modal network
  • Lead end-to-end project delivery for critical, high-value logistics programs
  • Partner with Sales to turn opportunities into commercially viable operational models
  • Drive performance, efficiency, and continuous improvement across projects
  • Use data and insights to optimise service, revenue, and customer outcomes
  • Collaborate across the business to ensure what's sold is delivered seamlessly
  • What makes you a great fit
  • You're someone who thrives where complexity meets opportunity:
  • Strong background in operational delivery, projects, or logistics solutions
  • Able to influence, align and lead stakeholders across multiple teams
  • Commercially minded - you understand cost, service, and growth trade-offs
  • Comfortable operating in a fast-paced, evolving environment
  • Naturally curious, with a mindset for continuous improvement and innovation
  • The ability to do intermittent travel
  • What you'll get
  • Real ownership and impact: this role directly shapes customer success and business growth
  • Exposure to a national aviation and TGE network
  • The chance to work on complex, high-profile customer projects
  • A business that values innovation, collaboration, and accountability
  • Clear opportunity to grow your career across a large, evolving organisation
  • About Team Global Express
  • Why TGE
  • We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

Benefits

Competitive salary above industry standardsUpskilling, training, mentoring and more to support your career development journeyFun and practical employee perks and discountsFlexible work, including work from homeInclusive parental leave policy that supports all parents & carersPeer recognition awards acknowledge when you go above and beyond.An inclusive workplace, works for everyoneOur recruitment processOther things to noteWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.During the recruitment process, please keep an eye on your junk emails and spam folders for updates.TGE is listed as one of LinkedIn's Top Companies of 2023 and 2024 in Australia.Flexible scheduleParental leave

Additional Information

This is not your typical logistics role. This is your opportunity to own, design and deliver high-impact customer solutions across one of Australia's most unique multi-modal networks. At Team Global Express (TGE), we're transforming the way logistics works. Blending aviation, road, and technology to deliver smarter, faster, and more customer-centric solutions. Why this role matters You'll sit at the centre of sales, operations, and strategy, turning big opportunities into real-world outcomes. From winning new business to designing complex logistics solutions and executing high-stakes projects, you'll have genuine ownership and visibility across the business.

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