Product Support Analyst II

About the role

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.

Responsibilities

• Drive product development from idea to launch, ensuring strong execution, clear alignment to strategy and measurable business impact.
• Own and evolve product roadmaps that prioritize high value opportunities and reflect client needs, market trends and business goals.
• Increase product profitability by refining positioning, identifying growth opportunities and strengthening competitive advantage.
• Build data driven pricing and go to market strategies that maximize adoption, client value and revenue performance.
• Lead cross functional collaboration and turn market insights into action, continuously improving product performance and delivering solutions that meet evolving client needs.

Requirements

• At least 2 years of experience in product management, product development or a client facing business environment, with a track record of delivering impactful outcomes.
• Experience working with software or technology driven products, with a clear understanding of product lifecycles and delivery approaches.
• Strong ability to analyze market data and turn insights into clear, actionable product strategies that drive business results.
• Confidence influencing cross functional teams and aligning stakeholders around shared goals and priorities.
• A curious, ownership driven mindset with the ability to solve complex challenges and continuously improve product performance.

Benefits

Additional Information

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a Product Support Analyst II to join our ever-evolving Product Management team and help shape the future of global commerce.

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