Housekeeping Supervisor

Responsibilities

• Supervise and coordinate the daily work of housekeeping staff
• Inspect guest rooms, corridors, public areas, and back-of-house areas to ensure cleanliness and standards are met
• Assign duties, prepare shift schedules, and arrange coverage for absences
• Train, coach, and motivate housekeeping team members
• Monitor staff performance and provide feedback, guidance, and corrective action when needed
• Ensure proper use of cleaning supplies, chemicals, and equipment
• Maintain stock levels of linens, amenities, and housekeeping supplies
• Respond to guest requests and complaints promptly and professionally
• Coordinate with front office, engineering, and other departments on room status and maintenance issues
• Ensure compliance with safety, sanitation, and hygiene procedures
• Assist with lost and found handling, deep cleaning projects, and room inventory control.

Additional Information

The Housekeeping Supervisor is responsible for supervising daily housekeeping operations to ensure guest rooms and public areas are clean, well-maintained, and presented to hotel standards. The role leads room attendants and public area attendants, inspects work quality, manages schedules, supports training, and helps maintain a safe and efficient housekeeping operation

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Company Intel

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