Assistant Vice President

Responsibilities

• HR Operations, Service Delivery & Vendor Management
• Lead and manage the full spectrum of HR operations, including HR administration, onboarding/offboarding, employee records, and lifecycle processes.
• Ensure timely, accurate, and efficient delivery of HR services in line with defined service standards and business expectations.
• Oversee employee data management and administration in HR system (Workday), data integrity, reporting, and analytics to support reporting and/or informed decision-making.
• Collaborate with payroll team to ensure pay elements are accurately and timely updated in Workday for payroll processing.
• Manage and monitor third-party HR vendors and service providers to ensure service quality, compliance, and contractual obligations are met.
• Workforce Operations Support
• Oversee workforce operations, including manpower planning coordination.
• Manage foreign worker employment processes, including work permits, renewals, and compliance with immigration regulations.
• Policy, Compliance & Governance
• Review, implement, and maintain HR policies and procedures in alignment with local labour laws, statutory requirements, and Group HR guidelines.
• Ensure compliance with regulatory requirements, including employment laws, audits, and internal governance standards.
• Coordinate and support internal and external audits, ensuring proper documentation and adherence to controls.
• Stakeholder & Business Partnership
• Partner with HR Business Partners, functional teams, and senior stakeholders to address operational HR needs and resolve employee-related matters.
• Provide advisory on HR operational practices, policies, and procedures.
• Build strong working relationships with internal stakeholders.
• Process Improvement & Transformation
• Drive continuous improvement initiatives to streamline HR processes, enhance efficiency, and improve employee experience.
• Identify gaps, risks, and opportunities in HR operations and implement sustainable solutions.
• Support HR transformation projects, including digitalisation and process standardisation.
• Key Requirements
• Minimum 9 years of relevant HR experience, with strong exposure to HR operations, preferably within banking, shared services, or large organisations.
• Proven experience in managing HR operational functions and leading teams.
• Bachelor's degree in Human Resources, Business Administration, or related discipline.
• Good knowledge of Malaysian labour laws, employment regulations, and HR best practices.
• Preferably with experience in HR systems (e.g., Workday or equivalent) and HR analytics/reporting.
• Proficient in Microsoft Office tools, with a strong command of Microsoft Excel.
• Good leadership and people management capabilities.
• Ability to operate both strategically and operationally in a dynamic environment.
• Strong problem-solving and analytical skills with attention to detail.
• Effective stakeholder management and influencing skills, including engagement with senior leaders.
• High level of professionalism, integrity, and accountability.
• An effective team player with a proven ability to work collaboratively across all levels
• Strong communication and interpersonal skills.
• Additional Requirements
• Be a Part of the UOB Family
• UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disabi

Additional Information

Company: 6250 UOB Centre of Excellence (M) Sdn. Bhd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers. Job Description Job Objectives AVP, HR Operations is responsible for leading and overseeing end-to-end HR operations to ensure efficient, compliant, and high-quality service delivery across the organisation. This role drives operational excellence across key HR functions, including HR information and data administration and management, employee lifecycle management, compensation and benefits administration, and regulatory compliance. The incumbent will act as a key partner to business leaders, ensuring HR practices are aligned with organisational objectives while maintaining adherence to statutory requirements and Group HR policies. This role requires a balance of operational depth, stakeholder management, and a continuous improvement mindset to enhance workforce effectiveness and employee experience.

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