We're looking for a Pre-Sales Engineer who thrives in ambiguity, thinks in systems, and enjoys turning complex, real-world problems into simple, scalable solutions. You'll work across Ubiquiti's expanding ecosystem-including routing, switching, security, SD-WAN, cameras, and access control-partnering with enterprise customers, MSPs, and internal teams to design architectures and influence product direction. This is not a traditional, script-driven sales engineering role. You'll be expected to operate with autonomy, challenge assumptions, and contribute to how UniFi evolves-not just how it's sold.
Responsibilities
Own problem discovery and design scalable solutions across networking and physical security, even when requirements are unclear
Create presentations, demos, and training content that translate complex systems into clear, compelling narratives
Translate customer and partner needs into structured, actionable feedback that informs product direction
Scale the Partner Program by onboarding new MSPs/SIs and growing existing partners through repeatable, high-quality deployments
Support both inbound opportunities and proactive outbound engagement with high-potential customers and partners
Build and maintain lab environments to test, validate, and refine real-world solutions
Requirements
Experience with Routing , Switching , and SD-WAN is strongly preferred.
Embraces AI and LLMs to scale learning, problem-solving, and creative output efficiently
Clear communicator who can translate complex technical concepts for both technical and executive audiences
Strategic and systems-oriented thinker who can connect individual problems to broader patterns and solutions
Comfortable operating in fast-paced, ambiguous environments while engaging with a high volume of customers and partners
Up to 10% travel required for trade shows, events, and on-site projects
Benefits
Latest Ubiquiti gear to build and maintain a home labFully paid, high-coverage medical, dental, and vision insuranceOpportunity to directly influence products used by millions worldwideFlexible, hybrid work environmentSalary Range: $100,000 - $150,000Dental insuranceVision insuranceFlexible schedule
Additional Information
About Ubiquiti
At Ubiquiti Inc., we create technology platforms for Businesses, Smart Homes, and Internet Service Providers, driven by our goal to connect everyone, everywhere. To date, Ubiquiti has shipped over 100 million devices worldwide, from ISP networking products to next generation of IT solutions. Our growth is made possible by the dedicated team of hundreds behind the scenes. From software developers and product managers to designers and strategists, Team UI is driven to achieve our common goal: Rethinking IT. At Ubiquiti, you'll heighten your potential and broaden your horizons - all while shaping the future of connectivity.
At Ubiquiti, pre-sales engineering is not a support function-it's a strategic lever. You'll work at the intersection of customers, partners, and product, helping define how modern IT infrastructure is designed, deployed, and scaled.
Ubiquiti · Chicago, IL