Application Analyst - Epic Resolute - PB/ HB

Responsibilities

• Troubleshoots and resolves basic application issues and provides end user support.
• Collaborate with IT, and clinical teams to ensure optimal system performance and workflow efficiency.
• Monitors applications for issues in connection with maintenance, upgrades and implementations.
• Monitor performance and assist with auditing processes to ensure data integrity
• Participate in projects related to system enhancements, integrations, and new implementations
• What's Available:
• Fulltime, 80 hours biweekly (1.0 FTE)
• Schedule: Monday-Friday core business hours, potential on call rotation or occasional need to work overtime based on business needs
• Remote work options for residents in WI, MN, or IA only, with occasional need to work onsite for support initiatives in either La Crosse, WI or Green Bay, WI.
• Immigration sponsorship (e.g., H-1B) is not available for this position.
• Starting salary of $70,000/ year and up based on your relevant work experience
• Based on experience, this position may also be filled at an Application Analyst or Senior Application Analyst level.
• An Ideal Candidate Will Have:
• Education: Bachelor's degree or a related field or equivalent years of experience and education
• Experience: At least 2-4 years of relevant work experience
• Certifications: Epic Resolute Professional Billing and/or Hospital Billing certification required
• Strong analytical and problem solving experience
• Strong understanding of revenue cycle workflows including charge capture, coding, billing, claims, and follow‑up
• Experience working with finance, revenue cycle, and operational stakeholders
• Strong analytical, problem‑solving, and troubleshooting skills
• Ability to clearly communicate technical concepts to non‑technical users
• Experience working in a healthcare IT environment
• In addition to the rewarding work, you'll receive:
• A highly adaptable and mission-driven organization with a work environment that supports you personally and professionally and a work culture where you are valued and appreciated
• Competitive Benefits: A comprehensive and generous benefits package (Medical, Dental, Life Ins, HSA/FSA) ensuring your comfort and well-being as a valuable team member
• Substantial retirement contribution including a 401k match & annual discretionary base contribution
• Work-Life Balance: Paid Time Off (PTO) combines vacation, sick, and personal days into one balance to allow you the flexibility to use your time off as you need
• Professional Development: Support for your career growth through Professional Development Opportunities, our Tuition Investment Program, and our Career Development Center
• If you are looking to be a part of a stable and growing mission-driven organization, this may be the right opportunity for you!
• I f you need assistance with any portion of the application or have questions about the position, please contact HR-Recruitment@gundersenhealth.org or call 608-775-0267.
• We inspire your best life by relentlessly caring, learning and innovating. This is our purpose. Together with our values - belonging, respect, excellence, accountability, teamwork and humility - our pillars set our foundation and our future.
• Equal Opportunity Employ

Benefits

Additional Information

Love + medicine is who we are, it's what we do, it's why people want to work here. If you're looking for a job to love, apply today. Scheduled Weekly Hours: 40 We are seeking an experienced Application Analyst - Epic Resolute PB/HB to support and optimize our Epic Professional Billing and Hospital Billing applications. This role partners with revenue cycle, finance, and clinical operations teams to ensure accurate charge capture, billing workflows, and system integrity. The ideal candidate has strong analytical skills, Epic billing experience, and a passion for supporting efficient and compliant revenue cycle operations.

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