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Senior Solutions Consultant

External
Trulioo logoTrulioo · Dublin, Ireland
Full-timeRemote1mo ago
API DesignComplianceLLMsOAuthREST
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Responsibilities

  • Engage with customers directly, acting as the key technical point of contact for our most strategic customers
  • Own the discovery process to uncover business objectives, customer technical requirements, run technical demonstrations and proof of concepts
  • Collaborate cross-functionally to deliver seamless customer outcomes
  • Contribute to internal knowledge and technical excellence

Requirements

  • Key Skills
  • Proven ability to simplify complex concepts, deliver effective product demonstrations, and communicate confidently with stakeholders at all levels
  • Advise on best practices across identity, compliance, fraud, risk and integrations, adapting your approach to different customer contexts and levels of technical depth
  • Strong API expertise (REST, API design, OAuth, API keys, JSON/XML) with the ability to translate complexity into clear, actionable solutions
  • Comfortable working independently and cross-functionally, collaborating with distributed teams across regions
  • Apply a "Trusted Expert" mindset to interpret customer requirements and recommend flexible, forward-thinking solutions
  • Written and verbal English proficiency is required
  • Familiarity with LLMs and AI tools is a bonus
  • Education and Experience
  • Post-Secondary Degree or combination of desired experience and education
  • 3-5 years experience in a Senior Technical Support, Solutions Consultant or Implementation Specialist role. Relative experience or in identity verification, compliance, or fintech industries is a plus.
  • Excellent communication and presentation skills, with the ability to explain technical conce

Benefits

Wellness: We care about your well-being. Team members have access to wellness workshops and events, as well as a complimentary Headspace subscription to help you stay focused, grounded, and energized.Employee Resource Groups: Belonging is an important part of doing your best work. Our ERGs provide an inclusive space, support and community for employees of diverse backgrounds and allies. We host informative, fun sessions and celebrations that are often open to the entire organization.Position Summary:This will be a full-time, permanent position working out of the Dublin office on a hybrid model (3 days per week in the office).Health insuranceDental insuranceVision insuranceFlexible schedulePerformance bonusParental leave

Additional Information

Are you ready to embark on a career that truly affects people around the world? Trulioo invites you to be a catalyst for change in the dynamic realm of digital identity verification. As the global front-runner in our industry, we are redefining how businesses grow, innovate and comply online. Picture yourself at the forefront of innovation, contributing to our award-winning platform that enables organizations worldwide to quickly onboard customers, optimize costs and combat fraud. Fueled by Silicon Valley support, Trulioo stands as the trusted platform that can verify more than 5 billion people and 700 million business entities spanning 195 countries. But Trulioo is more than a tech company. We are a united force of dedicated experts committed to establishing trust online - and we're proud to be recognized as a BC Top Employer for the second consecutive year , reflecting our commitment to an inclusive, collaborative, and people-first workplace. Headquartered in Vancouver and with strategic hubs in San Diego and Dublin, we foster a culture of collaboration and open communication. Our offices support a hybrid model and staff typically work three days per week at a hub location. Join us where excitement meets innovation and contribute to a world where trust and technology unite.

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