You are organized, creative and exceptional at handling multiple tasks all at once. You love helping your team in delivering incredible experiences for your guests - and it just so happens you'll be doing just that in an award-winning hotel.
At Swissôtel Chicago, our Sales professionals are ambassadors for engaging service and authentically local experiences.
Lead entry and assignment, meeting space assignment and detail, lead response forms, proposal preparation
Accurate and timely data entry into all systems, to include contracts and rooming lists
Run and analyze month-end financial reports
Serve as a communication liaison between our customers and Sales and Service team
Lanyon data entry, monthly negotiated account production reports as needed
Coordination of Site Inspections to include research on group/customer, site room inspection, preparation of site materials, entertainment reservations, Chef's table, staff instruction.
Travel research and coordination, compilation of expense reports
Coordination of FAM's, account maintenance, pre-con meetings, guest reservations, VIP assistance, and updating monthly action plans
Banquet event order distribution in accordance with written procedure
Manage inventory of office supplies and process purchase orders as directed
Monitor customer RFP requests and assign to appropriate Manager for follow up as needed
Support housing and reservations as needed
Assist with marketing needs as requested
Any other tasks that may be assigned
YOUR EXPERIENCE AND SKILLS INCLUDE:
1 year in related and/or equivalent sales experience preferred
Bachelor's Degree or 2 year degree from accredited university
Strong administrative skill set
Working knowledge and experience preferred with Microsoft office - word, excel, PowerPoint along with Opera Property Manager.
Experience with Opera Sales & Catering an asset
Professional, polished verbal presentation skills
Benefits
Position Hourly Rate: $26.76Employee Benefit Card offering discounted rates at Accor worldwideLearning & Development programs through our AcademiesOpportunity to develop your talent and grow within our property and across the world!Ability to make a difference through our Corporate Social Responsibilities, such as Sustainability, Diversity, Inclusion & BelongingComprehensive Benefit Package which offers: Health, Dental, Vision, Life, Disability & AD&D insurance, Accidental Injury Insurance, Hospital Support, Critical Illness Insurance, 401K plan, Paid leave such as Vacation, Personal, Maternity/Paternity and Holiday.Health insuranceDental insuranceVision insurance401(k)Paid time off