Public Safety Dispatcher

About the role

This position is a Public Safety Dispatcher, GS- 2151-6/7 working in Phoenix, Arizona for the AZ950-DIVISION OF BUSINESS AND SUPPORT SERVICE. Additional Vacancies: One or more positions may be filled from applications received under this announcement in the advertised office or other Bureau of Land Management offices in the local commuting area. Only experience and education obtained by 07/01/2026 will be considered. In order to qualify for this position you must possess both the Basic Requirement and Minimum Qualification. Basic Requirement: 1 year equivalent to at least next lower grade level. OR As a general rule, education is not creditable above GS-5 for most positions covered by this standard; however, graduate education may be credited in those few instances where the graduate education is directly related to the work of the position. Minimum Qualification [GS-06] One year of specialized experience comparable in scope and responsibility equivalent to grade GS-5 in the Federal service. Experience may include one year of full-time specialized experience or the equivalent, comparable to GS-05 in the Federal Service that required the following types of duties experience in dispatching or similarly related work. Specialized experience is experience1. Providing public safety dispatching (e.g., law enforcement, emergency medical, search and rescue, and fire) operations in the communications center entering concise, factual call logs and CAD entries; composes routine incident summaries.2. Operating with law enforcement computerized databases such as national law enforcement telecommunications system (NLETS), criminal justice information system (CJIS), national crime information center (NCIC) and3. Preparing records to capture all significant events for later analysis. Minimum Qualification [GS-07] One year of full-time specialized experience or the equivalent, comparable to GS-06 in the Federal Service that required the following types of duties experience in dispatching or similarly related work. Specialized experience is experience that equipped the applicant with the particular knowledge, skills, and abilities needed to successfully perform the duties of this position. Examples are: 1. Providing public safety dispatching (e.g., law enforcement, emergency medical, search and rescue and fire) operations in the communications center.2. Prioritizing and/or responding to all CFS calls for services.3. Utilizing emergency systems to coordinate response and,4. Providing training on law enforcement and/or public safety dispatching systems. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time In Grade Requirement: Applicants must meet both eligibility and qualification requirements for the position of interest by the closing date of the JOA. Specifically, i. Area of Consideration. ii. Time-in-grade (TIG) requirements as specified in 5 CFR 300, Subpart F. iii. Time after competitive appointment as specified in 5 CFR 330.502. iv. Qualification requirements outlined in OPM's Qualifications Standards for General Schedule Positions or for Federal Wage System (FWS), wage grade positions, applicants are evaluated using the OPM Job Qualification System for Trades and Labor Occupations and the job element examining method Physical Demands: Incumbent must function efficiently in a confined space for extended periods with no breaks and no opportunity to leave the confines of the Communications Center. The dispatcher is considered an "essential employee," meaning he/she is required to work most holidays, report for duty during adverse weather conditions, and be expected to work for long hours exceeding normally scheduled shifts in case of emergencies. Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. Incumbent must be able to hear clearly and discern a variety of audible communications and signals simultaneously. Incumbent must be able to read critical information from multiple sources, including computer screen, fax, and written log quickly and accurately. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supp

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Bureau of Land Management? Share your experience