Head of Product, Payments & Revenue Cycle Management (RCM)

Responsibilities

• Define and execute the long-term vision and roadmap for Weave's Payments and RCM product suite, including POS, Text-to-Pay, surcharging, bulk collections, insurance workflows, and patient financing.
• Lead cross-functional product and engineering teams to deliver an AI-powered financial ecosystem that improves customer outcomes and drives revenue growth.
• Operate as a business leader, partnering across Product, Engineering, Sales, Marketing, Pricing, Partnerships, and Support to scale adoption and usage.
• Co-own P&L performance, driving revenue growth, margin expansion, and overall business health of the RCM product line.
• Identify and remove operational bottlenecks to improve activation, engagement, and payment volume per customer.
• Build and manage key external partnerships (e.g., payment processors, financing partners) and ensure strong integration with Practice Management Systems (PMS).
• Define pricing, packaging, and monetization strategies tailored to the healthcare payments and RCM market.
• Establish and track KPIs that measure product success, financial performance, and customer impact.
• Communicate product strategy, performance, and opportunities to executive leadership and the Board.
• What You Will Need to Accomplish the Job
• 10+ years of product management leadership experience.
• Proven experience leading large, cross-functional teams (10-20+ people) through product development and organizational scale.
• Deep expertise in payments, fintech, or embedded payments business models.
• Strong understanding of healthcare payments and RCM workflows preferred.
• Demonstrated experience owning or contributing to P&L performance.
• Ability to operate both strategically and tactically in a fast-paced environment.
• Strong analytical, financial, and business acumen.
• Bachelor's degree required; advanced degree preferred.
• What Will Make Us Love You
• Experience building or scaling SaaS payments or RCM products for SMB or healthcare markets.
• Strong systems thinking with the ability to connect product strategy to revenue and customer outcomes.
• Executive presence and ability to influence senior stakeholders and Board-level conversations.
• Ability to synthesize complex data into clear, actionable strategy.
• Entrepreneurial mindset with comfort operating in ambiguity.
• Strong alignment to Weave's values and a "Customer is Everything" mindset.
• Employment with Weave is contingent upon the successful completion of a background check , conducted in accordance with applicable laws.
• Beware of recruitment fraud . All official correspondence will occur through Weave branded email. We will never ask you to share bank account information, cash a check from us, or purchase software or equipment as part of your interview or hiring process.

Benefits

Additional Information

The Head of Product for Payments & Revenue Cycle Management (RCM) will lead Weave's financial technology product suite, owning strategy, execution, and business outcomes across a platform processing billions in annual volume. This role sits at the intersection of product, business operations, and revenue growth, with accountability for defining a multi-year vision and scaling a high-impact product portfolio. You will partner closely with Product, Engineering, GTM, and Executive Leadership to drive adoption, retention, and profitability across Payments and RCM. This is a highly visible leadership role with direct influence on company strategy and financial performance. This position will be hybrid (remote/in office) based out of our Lehi, UT HQ Reports to: Chief Operating Officer

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