Manager, Technical Partner Manager - US Channel
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About the role
Lead a team of Technical Partner Managers responsible for overseeing qualified opportunities where partner technical capability is a limiting factor, while managing a portfolio of named strategic partner relationships from a technical standpoint. Drive accountability across the team to track pipeline health, win rates, and cycle-time attributable to channel involvement, ensuring clear visibility into the technical contribution of channel-led motions. Guide the team in delivering technical solutions that directly impact sales growth while ensuring outstanding customer outcomes remain at the center of every engagement. Coach and develop team members to maintain deep product knowledge, enabling them to credibly lead demos and technical validations within partner-led sales motions. Partner closely with Partner Development Executives to identify customers who will most benefit from direct Apple engineering engagement, and lead the team through complex architecture, development, and deployment conversations with a relentless focus on the end-user experience. Champion the voice of customers and partners internally at Apple, synthesizing team learnings, successes, and key takeaways that inform product direction and program decisions. Collaborate cross-functionally with Product Marketing, Solutions Engineering, and Alliances teams to surface partner-relevant roadmap content and co-innovation opportunities. Work alongside partners to identify and develop joint solution opportunities - including integration development, industry-vertical bundles, and managed services - and lead the development of service portfolios with channel and carrier partners that create compelling platform advantages aligned to Apple's broader enterprise strategy. Drive the creation and adoption of new standard methodologies for partner-led Apple deployments, ensuring best practices are broadly shared and embedded across the ecosystem. Empower partners to build the processes and infrastructure needed to successfully integrate Apple products into their customers' organizations at scale.