DevOps Engineering Manager

About the role

The ACLU seeks applicants for the full-time position of DevOps Engineering Manager in the Technology Department of the ACLU's National office in New York, NY. This is a hybrid role that has in-office requirements of two (2) days per week or eight (8) days per month. The ACLU Technology Department is a broad umbrella covering both the ACLU's Analytics and its Product & Engineering teams, two robust and innovative divisions that power the work of the ACLU. The department provides trusted, dependable, and impactful analytics, engineering, as well as product management and product design expertise for the ACLU. In partnership with experts across the ACLU, the technology team delivers best-in-class solutions, services, and innovation that advance the ACLU mission and organizational priorities. The tech team strives to ensure the ACLU leads by example in the ethical use of technology by ensuring privacy and security standards are maintained, directional insights are used to inform programming and business strategy, best-in-class products are designed to get the ACLU message out into the world and grow the ACLU supporter base, as well as to help steward high standards for algorithmic fairness, accountability, and transparency.

Responsibilities

• YOUR DAY TO DAY
• Provide direct people management and individualized support to a team of skilled DevOps engineers, fostering their continued growth and impact
• Actively prioritize DevOps work across steady-state operations and major initiatives, managing team capacity and clearly surfacing risks, constraints, and tradeoffs to engineering leadership
• Own cross-functional coordination for DevOps work, communicating workplans, sequencing, dependencies, and progress updates to partner teams
• Translate large, ambiguous initiatives into actionable plans by breaking work into well-scoped phases, sequencing execution, and tracking delivery
• Provide technical and architectural leadership for infrastructure and platform decisions, ensuring solutions are scalable, secure, and aligned with organizational standards
• Serve as primary technical liaison to partner teams in IT and InfoSec, clarifying responsibility boundaries and ensuring alignment on platform strategy, security standards, timelines, and implementation details
• Establish sustainable operational practices, including on-call coverage, incident response, escalation paths, and post-incident learning
• Establish and evolve documentation, standards, and shared tooling to improve reliability, reduce friction, and scale engineering effectiveness
• Recruit, onboard, and develop DevOps team members, contributing to a collaborative, inclusive, and high-performing engineering culture
• Advise on resource planning and staffing models to meet current and anticipate future needs of the department
• FUTURE ACLU'ERS WILL
• Be committed to advancing the mission of the ACLU
• Center and embed the principles of equity, inclusion and belonging in their work by demonstrating commitment to diversity with an approach that respects and values multiple perspectives
• Be committed to work collaboratively and respectfully toward resolving obstacles and conflicts

Requirements

• Significant experience leading technical projects in a DevOps, SRE, infrastructure, or platform engineering role supporting production systems at scale
• Demonstrated success in leading, coordinating, or directly managing engineers, including responsibilities for planning, prioritization, goal setting, and delivery outcomes
• Hands-on experience deploying, managing, and optimizing production systems on major cloud platforms (e.g., AWS, Azure, GCP)
• Experience establishing or improving DevOps practices, such as configuration management, monitoring and logging, incident response, and operatio

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