Principal Engineer (Warehouse Engineering)

About the role

Principal Engineer (Warehouse Engineering) We're looking for a Principal Engineer - Warehouse Engineering to lead the technical vision and architecture of Quince's warehousing platform. In this role, you will build the systems that power inventory movement, fulfillment execution, warehouse operations, and returns management across a rapidly growing supply chain network. You will drive the architecture of Quince's warehouse integration platform, proprietary Warehouse Management System (WMS), and end-to-end returns ecosystem. This role requires deep expertise in distributed systems, operational platforms, and warehouse technology, combined with the ability to influence engineering strategy across multiple supply chain domains. Success in this role means building scalable, resilient, and highly observable warehouse systems that maintain inventory accuracy, operational efficiency, and customer experience at scale. You will act as a technical leader across the organization, driving architectural decisions, mentoring engineers, and shaping the future of warehouse technology at Quince.

Responsibilities

• Warehouse Integration Platform
• Design and build a standardized warehouse integration layer that enables seamless connectivity with third-party warehouse operators and WMS platforms.
• Define integration contracts, APIs, and operational standards that eliminate bespoke engineering efforts for onboarding new warehouse partners.
• Establish monitoring, observability, and reconciliation mechanisms to detect integration failures and inventory inconsistencies before they impact downstream systems.
• Drive platform-level solutions that simplify warehouse onboarding and improve operational scalability.
• Warehouse Management System (WMS)
• Architect and build Quince's proprietary Warehouse Management System to support inbound, outbound, inventory, and fulfillment workflows.
• Design the platform to support both Quince-operated facilities and third-party warehouse operators from day one.
• Define the technical strategy for multi-tenant architecture, including data isolation, configuration management, access controls, and platform extensibility.
• Establish scalable architecture patterns that enable external adoption of the platform as a service.
• Returns Platform & Reverse Logistics
• Own the architecture and evolution of the end-to-end returns platform.
• Design systems supporting customer return intake, inventory replenishment, restocking, refurbishment, and disposition workflows.
• Build operational tooling that provides visibility, control, and throughput optimization across reverse logistics operations.
• Ensure returns workflows maintain the same level of reliability, observability, and operational excellence as forward fulfillment systems.
• AI-Native Platform Innovation
• Drive adoption of AI-first engineering practices across warehouse engineering t

Benefits

Additional Information

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our unwavering commitment to excellence and company values guide our teams and actions: Customer First : We prioritize customer satisfaction in every decision. High Quality : True quality means premium materials and rigorous production standards you can feel good about. Essential Design : We focus on timeless, functional essentials instead of chasing trends. Always a Better Deal : Innovation and transparency ensure value for both customers and partners. Social & Environmental Responsibility : We commit to sustainable materials, ethical production, and fair wages. Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency. OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience - one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

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