Consistently offer professional, friendly and engaging service
Perform massage and body treatments while maintaining the clients comfort at all times
Perform 30, 45, 60 and 90 minute massage and body treatments
Ensure individualized guest service through acknowledging and responding to their needs and expectations
Maintain an ample supply of massage oils, towels, sheets, and other necessary supplies in a neat and orderly fashion within the massage work area
Maintain a clean and neat work environment at all times, ensuring all equipment is in safe working order
Actively participate in other areas of the Spa Operation such as product knowledge and retail sales
Ensure awareness of current trends in body treatments
Assist guests regarding hotel facilities in an informative and helpful way
Follow departmental policies and procedures
Follow all safety and sanitation policies
Other duties as assigned
Your experience and skills include:
Previous experience in a Spa preferred
Certification from an accredited school of Massage required
All professional licenses are to be current
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position (include but are not limited to): Frequent standing and walking. Frequent bending and kneeling. Occasional lifting and carrying up to 20lbs. Occasional pushing and pulling.
Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Benefits
Employee benefit card offering discounted rates at Accor properties worldwideExclusive Employee and Friends & Family Discounts at Fairmont EmpressExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerOpportunity to develop your talent and grow within your property and across the world!Complimentary meal during your shift through our Colleague Dining ProgramComplimentary uniform launderingAccess to our comprehensive benefits and wellness programs, including extended healthcare benefits and RMT, dental, vision, and complimentary counseling, wellness sessions, financial and family planning through LifeWorksAccess to our company-matched Defined Contribution Pension Plan (DCPP)Opportunity to develop your talent through coaching and our Leadership Mentoring ProgramsHourly rate + estimate range commission: 45 to $51Health insuranceDental insuranceVision insurance
Accorhotel · Victoria, Canada