Provide information about clinic services and procedures.
Insurance Verification
Verify patient insurance information prior to appointments.
Communicate with insurance companies to confirm coverage.
Ensure accurate billing and collections.
Maintain Patient Records
Update and manage patient records in the electronic medical record (EMR) system.
Ensure confidentiality and accuracy of patient information.
Generate reports on appointment statistics and patient flow.
Coordinate with Clinical Staff
Work closely with physicians, nurses, and other healthcare professionals to schedule appointments.
Ensure smooth and efficient patient flow.
Address and resolve scheduling conflicts.
REQUIRED QUALIFICATIONS:
High School Diploma/GED
At least 2 year(s) of experience in similar role.
Basic computer skills and familiarity with scheduling software.
Requirements
Associate's Degree
At least 4 year(s) of experience in healthcare setting.
Advanced proficiency in scheduling software and customer service.
Certification in Healthcare Access Management (CHAM)
SALARY RANGE
$43,500+ depending on qualifications
Working Conditions
Standard office environment
Repetitive use of a keyboard
Required Materials
Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest
----
Employment Eligibility:
Retirement Plan Eligibility:
The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ----
Background Checks:
A criminal history background check will be required for finalist(s) under consideration for this position.
Equal Opportunity Employer:
Benefits
Health insurance
Additional Information
Job Posting Title:
Health Access Partner - Patient Scheduler ----
Hiring Department:
Dell Medical School ----
Position Open To:
All Applicants ----
Weekly Scheduled Hours:
40 ----
FLSA Status:
Non-Exempt from FLSA ----
Earliest Start Date:
Immediately ----
Position Duration:
Expected to Continue ----
Location:
AUSTIN, TX ----
Job Details:
PURPOSE
The Health Access Partner (HAP) Patient Scheduler is responsible for coordinating and scheduling patient appointments, ensuring efficient patient flow and optimal use of clinical resources. This role works closely with physicians, nurses, and administrative staff. The HAP Patient Scheduler plays a vital role in enhancing patient satisfaction and operational efficiency by managing appointment schedules, verifying insurance information, and communicating with patients regarding their appointments
Utaustin · Austin, TX