Senior Advisor

Benefits

Additional Information

The New York City Housing Authority (NYCHA) is the nation's oldest and largest public housing authority with more than 177,000 apartments, and responsibility for administering a citywide Section 8 leased housing program that serves over 150,000 additional tenants. NYCHA's mission is to provide quality housing for New Yorkers that is sustainable, inclusive, and safe, while fostering opportunities for economic mobility. NYCHA's Asset & Capital Management (A&CM) Division leads the Authority's capital, sustainability and resiliency programs that comprise a $6 billion capital projects portfolio - one of the largest in NY State - as well as a range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning, comprehensive design standards, innovative financing and project delivery models, strong partnership with NYCHA residents and other stakeholders, and effective program and project management of capital investments. The Division also positions NYCHA's housing portfolio for the future by piloting and scaling-up sustainable and resilient technologies and practices, improving residents' quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented, collaborative and delivery-focused. The Comprehensive Modernization Program is a new initiative to implement integrated, comprehensive renovations spanning multiple building systems, building interiors and exteriors, and site and grounds improvements, at NYCHA developments. This approach is expected to allow developments to be renovated more quickly, at a higher quality, and with better value for money, while also holistically addressing all compliance requirements and the broader needs of residents and community partners. Comprehensive Modernization is seeking to hire a Senior Advisor to directly perform critical interface components of the program with other departments of NYCHA. Reporting directly to the Vice President, this position will have a very wide latitude for independent initiative, judgment, action, collaboration, and decision making and will plan, coordinate, troubleshoot, and implement activities needed during the life of a modernization project where needed with other departments of NYCHA, including but not limited to Property Management Operations and Operations Support Services departments. The Senior Advisor will coordinate with these and other departments across NYCHA and work closely with various stakeholders, including government agencies and contractors. This interface with the other departments of NYCHA is a critical part of Comprehensive Modernization delivering a modernized project that can transition seamlessly from construction completion back to operating under property management. The ideal candidate will bring expertise and lessons learned from property management operations, construction management, or managing the transition from construction completion to operations, preferably similar to those undertaken by NYCHA, coupled with strong initiative, leadership, organization, communication, and collaboration skills. Key day-to-day responsibilities will include, but are not limited to the following: - Take the lead and ensure proper and sufficient coordination with other NYCHA departments. - Identify pain points in the program interface with other NYCHA departments and implement corrective action to assist with addressing these challenges. - Use lessons learned to assist with program-wide improvements. - Coordinate the turnover of relocation units with the Special Repair Projects program. - Coordinate HQS inspections with the Leased Housing Department. - Coordinate with Operations and Healthy Homes on closing out work orders. - Conduct meetings with program staff, CMas, contractors, and other NYCHA departments. - Provide exceptional leadership and effective decision-making and assuring timely escalation of issues. - Provide timely, accurate updates by using emails and other appropriate means of communication. - Support the development and presentation of status updates, reports, and recommendations to senior leadership, summarizing key decisions and areas requiring attention. - Help cultivate relationships with internal NYCHA teams to ensure cross-divisional collaboration. - Provide recommendations for improving coordination to the Director of Operations. - Perform other related duties at the request of the Director of Operations and Director of Design and Construction. - Support staff performance and management initiatives, fostering a high-performance culture driven by accountability, collaboration, and innovation. Key Competencies - Effective Manager & Change Agent: A creative thinker and structured problem-solver, able to drive change and innovation while effectively juggle diverse responsibilities and multiple, competing priorities. Demonstrate