Regional Branch Technical Officer

About the role

With over 200 years of heritage, Chubb is a global leader in fire and security solutions, dedicated to protecting what matters most and giving our customers peace of mind. As part of APi Group, a global leader in safety and specialty services, Chubb brings industry‑leading expertise, trusted reliability, and forward‑thinking technology to every customer and community we serve. We are seeking a skilled and motivated Branch Technical Officer - Electronic Security to join our Western Australia branch. This role is ideal for a technically capable security professional who enjoys combining hands-on system expertise, technical problem-solving, and branch-level support to help deliver reliable outcomes for clients and field teams. As the Branch Technical Officer, you will support the delivery and ongoing performance of electronic security systems across client sites. You will provide installation support, system configuration, maintenance, fault diagnosis, and technical guidance to ensure systems operate effectively and meet company and industry standards. Working closely with technicians and operational teams, you will serve as a key technical point of contact within the branch, helping resolve issues, improve system reliability, and maintain consistent technical quality across projects and service work. This position is well suited to someone who takes pride in their technical knowledge, works well in a team environment, and is committed to safety, compliance, and high-quality service delivery. Reporting to the General Manager - WA, you will contribute to the branch's technical capability by providing practical support, troubleshooting expertise, and oversight of electronic security systems and related technical processes.