Additional Information
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job Summary
Iron Mountain is seeking a detail-oriented and analytical Billing Adjustments Associate to join our Revenue Management (RM) Billing Adjustments team.
In this role, you will be responsible for creating Credit and Debit Memos to correct erroneous billing and processing invoice adjustments (including debits, credits, and re-bills) for incorrectly billed transaction lines. You will research and verify billing discrepancies while interacting with cross-functional teams to resolve issues, protect business revenue, and maintain strict adherence to division policies and procedures.
You will report directly to the Billing Adjustments Associate Manager as part of a dedicated, fast-paced team that focuses on maintaining high financial quality standards and delivering exceptional service to both internal and external customers.