A global leader in credit information and information management services, Transunion gives businesses, consumers and the global community the power to achieve their goals. Businesses count on us to better manage risk and customer relationships. Consumers are able to better manage credit to achieve their financial goals. And in communities around the world we help build strong economies and give people the power to achieve their dreams.
Exceptional opportunities are coming as we build on this strong foundation. Our ambitious growth strategy includes sub
Requirements
Applicable degree and 12+ years of T&E audit process, system and policy management
Excellent leadership and management skills
Proven continuous improvement expertise
Deep experience with Concur Expense Reporting and AppZen required. Other financial systems experience like Oracle (PeopleSoft), Coupa (Procure-to-Pay) a plus
Ability to prioritize and multitask
Ability work closely with business stakeholders
Ability to work in a fast-paced environment
Strong interpersonal and communication skills
Leadership and coaching
Strong organizational and time management skills
Proven ability to perform and thrive in a collaborative environment
Considerable knowledge of the business operations
Excellent written and verbal communication skills
Impact You'll Make:
Additional Information
TransUnion's Job Applicant Privacy Notice
What We'll Bring:
Dynamics of the Role
We are looking to bring a T&E Leader in our Global Finance Shared Services (GFSS) in TransUnion's Global Capability Center based out of Pune, India to review and audit employee travel and entertainment expenses to ensure compliance with company policies, and internal control standards to the Travel & Entertainment Expense (T&E) Reporting processing activities. This role leverages SAP Concur to review expense reports and supporting documentation and uses AppZen to identify anomalies, potential duplicates, policy violations, and high-risk transactions. The T&E Leader partners with employees, approvers, Finance, Accounting, HR, and Travel to resolve exceptions, reduce repeat non-compliance, and improve end-to-end T&E processes. Additionally, this role will lead and drive improvement projects related to T&E and corporate credit card systems, processes and policies.
Key accountabilities include
- Expense Audit & Compliance: Audit employee expense reports in SAP Concur for accuracy, completeness, and policy compliance.
- Review receipts and supporting documentation to confirm validity and policy compliance.
- Validate required approvals and ensure correct workflows were followed (pre-approval, policy exceptions).
- AppZen Exception Handling: Monitor and triage AppZen audit flags (e.g., duplicates, suspected fraud, merchant category issues, out-of-policy amounts, receipt anomalies).
- Investigate flagged items, document conclusions, and take appropriate action (approve, send back, reject, escalate).
- Maintain consistent decisioning and provide clear justification for overrides and approvals when exceptions are allowed.
- Corporate Card & Travel Program Controls: Reconcile T&E corporate card transactions where applicable and ensure timely matching to Concur expense reports.
- Identify trends related to corporate card misuse, and non-compliant booking behavior, and propose corrective actions.
- Controls, Reporting & Continuous Improvement: Develop, implement and maintain systems, procedures and policies for T&E processes to ensure adherence to company guidelines
- Lead and drive improvement projects related to T&E and corporate credit card systems, processes and policies.
- Ensure team, systems and processes are performing at an optimal level.
- Recommend and/or develop and implement efficient and effective T&E policies and procedures
- Ensure compliance to all finance policies, procedures and federal requirements are met
- Support Corporate Card Transition
- Drive top-notch internal service and experience for our internal customers and stakeholders
Key Activities
- Ensure appropriate controls are in place and are being executed
- Monitor and improve the T&E processes
- Resolve complex outstanding issues with internal and external customers, coordination with support departments and other stakeholders
- Ensure timely processing and payments for expense reports
- Drive and implement initiatives to drive continuous improvement
- Interact with leaders in the business to ensure delivery of Service Level Agreements (SLA)
- Conduct performance reviews
- Provide coaching and leadership
- Familiarity with corporate travel programs and TMC processes (online booking tool).
- Provide development opportunities for employees
- Assist in prioritizing work
Key Success Metrics
- SLAs and other performance management measurements for center functions are met
- Customer feedback
- Productivity Gains
- Provide Value Added Services to Business
Direct Reports / Reporting Teams
- Reports to the T&E Manager
Transunion · Pune, India