The Business Support roles within Pernod Ricard UK provide essential support and services that make sure that we operate efficiently and effectively. Our support roles are invaluable partners to the business, delivering a range of key services.
About your role
To provide professional, friendly and efficient Facilities Service to our employees and the business, whilst maintaining a strategic focus and overseeing all of the Facilities property services.
Responsibilities
Ensure that Facilities Management services are delivered in line with the Pernod Ricard Facilities Management Strategy
Management of outsourced services (maintenance; cleaning, parking, utilities, catering, security)
Ensure that the office is kept in good structural and decorative order and that lifecycle expenditure for refit and replacement of assets is managed
Manage a multi-disciplinary team of Facilities Management employees and ensure that clear objectives are in place, relevant job descriptions are in place, objectives and personal development plans support individual needs
Ensure that all works and Maintenance activities comply with current statutory legislation and Codes of Practice and that the office remains secure, effective and fit for use and purpose
Supplier Management
Oversee daily supplier performance in the London office, ensuring services meet contractual terms, SLAs, KPIs, and site standards.
Track supplier performance, responsiveness, and compliance, addressing issues and driving improvements where needed.
Identify and escalate supplier risks or concerns, providing clear recommendations to Head of Facilities and procurement.
Build and maintain strong supplier relationships to ensure consistent service delivery and a positive workplace environment
Health & Safety
Partner with the Health & Safety Business Partner and central H&S team to manage site risk
Oversee daily Health & Safety compliance, ensuring all on-site activities meet policies, regulations, and safe working standards
Ensure H&S controls are embedded in daily Facilities operations, addressing non-compliance and driving corrective actions
Manage third-party arrangements to ensure compliance with H&S legislation and site-specific controls
Monitor LIFE assessment compliance, escalating risks and gaps as needed
Lead regular site safety inspections (Care Tours), identifying hazards and ensuring actions are completed
Ensure all incidents, near misses, and hazards are logged, investigated, and used to drive improvements
Represent the site at quarterly Health & Safety Working Group meeting
Finance and Budgeting
Manage the annual Facilities budget, identifying and reporting any risks.
Control day-to-day Facilities spend, ensuring costs stay within the agreed budget.
Review spend regularly with the Head of Facilities, highlighting risks and opportunities.
Challenge costs to ensure value for money, driving efficiencies while maintaining service quality.
Review and approve Facilities invoices, ensuring accuracy, compliance, and correct cost allocation.
Facilities Service Desk
Manage relevant service level agreements and KPI's for the Facilities service desk
Review monthly reports and highlight any risks
Ensure that all Facilities requests are assigned, updated and resolved on an ongoing basis
Highlight any frequent issues or customer concerns
Landlord & Building
Liaise with the Building Manager on day-to-day operational issues
Maintain the premises to a high standard within lease obligations
Involvement in all property developments, upgrades and refu
Benefits
Health insurance
Additional Information
About Pernod Ricard
Pernod Ricard is a world leader in premium spirit and champagnes. Our iconic brands Absolut, Jameson, Chivas Regal, Havana Club, Kahlua, Beefeater, Martell, Mumm Perrier-Jouët and many more are enjoyed in over 160 countries across the globe. We are a company with a soul, rooted in heritage, guided by family values, and committed to growing our brands responsibly. With 19,000 employees worldwide, we empower people to thrive, foster meaningful connections, and bring our culture of inclusivity, purpose, and authentic conviviality to life
Here in the UK
In the UK, Pernod Ricard is made up of 4 businesses:
Pernod Ricard UK , which markets , sells and distributes our products in the UK
Chivas Brothers, the largest brand company in the Group, responsible for the production and management of our award-winning Scotch whisky portfolio
Pernod Ricard Global Travel Retail , the global and EMEA home of the group's duty free, air travel and cruises business.
The Absolut Group, the brand owner of our global white spirits portfolio, whose Gin brand unit and Business Acceleration team sit in London.
We are an organisation of 2,000 employees in the UK, headquartered in London, in a brand-new office designed with sustainability, 'conviviality' and collaboration in mind. We also have offices in Scotland and various distilleries and production sites across the UK from Plymouth to London to Speyside.
Pernodricard · London, UK