Own and support the organization's Salesforce environment, including configuration of custom objects, fields, record types, page layouts, validation rules, workflows, approval processes, sharing rules, and permission sets to ensure a scalable and reliable platform.
Data, Security & Analytics Governance:
Architect robust data models, governance frameworks, and access controls, including user roles, profiles, and permission strategies. Ensure data integrity, compliance, and auditability while enabling scalable reporting and analytics capabilities across the organization.
Platform Optimization & Automation Strategy:
Define automation strategy leveraging Salesforce Flows and other platform capabilities. Drive standardization and optimization of business processes, minimizing redundancy and ensuring maintainable, future-proof solutions.
Integration Architecture & API Strategy:
Design and oversee integrations between Salesforce and enterprise systems using APIs, middleware, and event-driven architectures. Ensure reliability, scalability, and data consistency across platforms.
System Maintenance:
Perform routine system maintenance, monitor platform performance, and manage Salesforce seasonal releases.
Technical Debt Management & Architecture Modernization: Define a strategic roadmap to identify, track, and reduce technical debt across the Salesforce landscape.
Lead refactoring initiatives to modernize legacy implementations (e.g., Workflow Rules, Process Builder, redundant customizations) into scalable, Flow-first and modular architectures.
Establish governance frameworks, coding standards, and design patterns to prevent future debt accumulation.
Conduct periodic architecture and org health reviews, including performance optimization, dependency analysis, and cleanup of obsolete assets.
Drive simplification and rationalization of the platform to improve maintainability, scalability, and system performance.
Balance delivery velocity with architectural integrity by influencing stakeholders and enforcing best practices.
Risk Management & Issue Resolution:
Investigate and resolve system issues, production incidents, performance bottlenecks and integration failures using a structured, root-cause-driven approach, ensuring minimal disruption to business operations.
Cross-Functional Architecture Alignment:
Collaborate with business leaders, product owners, and engineering teams to ensure solutions meet functional and non-functional requirements, including scalability, security, and performance.
Mentorship & Technical Enablement:
Mentor developers, admins, and junior team members by promoting architectural thinking, best practices, and continuous learning across the team.
Soft Skills & Leadership
Strong stakeholder management and influencing skills, with the ability to drive architectural decisions across teams.
Excellent communication skills to articulate complex technical concepts to both technical and non-technical audiences.
Strategic mindset with the ability to balance short-term delivery goals and long-term platform sustainability.
High ownership, accountability, and focus on delivering scalable, high-quality solutions.
Requirements
B.E. or equivalent
Salesforce PD1 is required; additional Salesforce certifications (e.g., Application Architect; System Architect) are preferred.
9-14 years of experience working in Salesforce CRM
Experience with Sales, Service, Marketing, Experience, and/or CPQ .
Familiarity with Salesforce best practices, governance standards, and release management.
Demonstrated ability to stay current with Salesforce platform updates and innovations.
Active involvement in the Salesforce community is a plus.
Work Location:
Benefits
Health insurance
Additional Information
Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!
Qualys, Inc is a pioneer and leading provider of disruptive cloud-based IT, security, and compliance solutions with over 10,000 active customers in more than 130 countries, including a majority of each of the Forbes Global 100 and Fortune 100. Qualys helps organizations streamline and consolidate their security and compliance solutions in a single platform and build security into digital transformation initiatives for greater agility, better business outcomes, and substantial cost savings. T
The Qualys Cloud Platform and its integrated Cloud Apps deliver businesses critical security intelligence continuously, enabling them to automate the full spectrum of auditing, compliance, and protection for IT systems and web applications across on premises, endpoints, cloud, containers, and mobile environments.
The ideal candidate possesses in-depth Salesforce technical knowledge and should drive remediation of technical debt and deliver scalable Salesforce solutions as an individual contributor. Ensure code quality, performance, and maintainability through hands-on development and technical expertise.
Qualys · Pune, India