Team Leader
External
Recoveryfocus · Haga - Seven SistersPrepare for this interview
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About the role
As a Team Leader at HAGA , you will play a key role in managing a team of Recovery Practitioners within our Alcohol Service. You will support the Services Manager in delivering high-quality services, monitoring performance, and improving processes to ensure contractual requirements and KPIs are met. You will lead and motivate a team of Recovery Coordinators, ensuring service users receive the highest standard of care and support throughout their recovery journey.
Responsibilities
- Manage, mentor, and coach staff members and volunteers, supporting their professional development.
- Oversee a team of Recovery Coordinators and ensure high-quality service delivery.
- Maintain accurate records and reports, providing written and verbal updates when required.
- Support service development by actively engaging service users in service design and delivery improvements.
- Ensure services are inclusive and accessible, with particular attention to underrepresented groups.
- Work closely with the Services Manager to monitor performance and ensure service KPIs are met.
- To Succeed in This Role, You'll Need:
- We are looking for someone who is motivated, organised, and passionate about supporting people affected by alcohol dependency.
- You will ideally have:
- Experience working within the drug and alcohol sector .
- Experience managing a caseload .
- Experience leading or supervising a small team .
- Strong IT skills , including Microsoft Office packages.
- Excellent communication, leadership, and organisational skills.
- We reserve the right to close this vacancy early should we receive a high volume of suitable
- To view the full job description and person specification for this role, please click here.
- Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
- About Waythrough
- Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we've created one of the largest mental health and social support charities in England.
- Every year, we support around 125,000 people through nearly 200 services - and it's all made possible by our 3,500 brilliant staff and volunteers.
- Make a real difference in your community
Benefits
Additional Information
Team Leader - London Location: Haringey Working Hours: 37 (full-time) Contract Type: Permanent Salary: £32,220 - £43,590 Make a real difference in your community Are you passionate about helping others live safer, healthier and more independent lives? Join Waythrough , one of the UK's leading mental health and social support charities, and make a lasting impact every day. We support over 125,000 people each year through our 200 services, empowering individuals to overcome challenges around mental health, housing, and substance use.
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